

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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great service
Reply from Johnas Bouier
September 2nd, 2026 07:22 PM
Thank you, Larone. I'm pleased to know you found the service great. Your feedback means a lot to me.
it was the best of times it was the worst of times... Call me Ishmael.,..
Reply from Mike Joyce
September 2nd, 2026 06:49 PM
Suzanne, thank you for sharing your thoughts in such a creative way. I'm glad to hear there were positive aspects to your experience. If there's anything more you'd like to discuss or any concerns you have, please feel free to reach out to...
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The great advice and professionalism I received were head and shoulders above everywhere else that I went for a loan.
Reply from Ruth Danielson
September 2nd, 2026 04:37 PM
Thank you for your kind words, James. I'm grateful to hear that my advice and professionalism stood out during your loan process. If you have any more questions or need further assistance, please feel free to reach out.
Communication between team members need to be effective. I was provided bad information and still followed everything that was asked and then we still had delays in the closing. Moving from out of state is stressful enough, our loan process...
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Reply from Lauren Kimani
September 2nd, 2026 04:23 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
The quickness of the processing.
Reply from Diana Lombard
September 2nd, 2026 03:43 PM
Edward, thank you for noting the quick processing. I'm glad the efficiency was a positive aspect of your experience with me.
This was an amazing experience, efficient, easily explained, and quick process.
Reply from Christopher Visich
September 2nd, 2026 02:48 PM
Victoria, I'm glad to hear you found the process efficient and easy to understand. Thank you for sharing your kind words about your experience.
Helpful through the whole process
Reply from Logan Mead
September 2nd, 2026 02:02 PM
I'm grateful for your feedback, Darren. It's nice to know that I could be helpful throughout the process. If you need any further assistance, please feel free to reach out.
Kris was wonderful to work with and her level of communication was excellent. She was always available to answer our questions throughout the process and was timely in coordinating with us both before and after our purchase.
Reply from New American Funding - Kris Zeigler
August 26th, 2026 02:08 PM
Zach, it was a pleasure working with you and Lindsey. Thank you for trusting me throughout the process. Best wishes in your new home!!
Excellent customer service from the whole team....but Stephanie was the best! she took time to explain things that I didn't understand and helped get things done quick!
Reply from Stephanie Simpson
September 2nd, 2026 03:41 PM
I'm grateful for your kind words, Heather. It's wonderful to hear that I could assist you and clarify everything along the way. Thank you for recognizing my efforts and the team's support at New American Funding.
Super smooth. Organized, and hassle free. everything went quickly
Reply from Jennifer Gapasin
August 24th, 2026 04:35 PM
Thank you for your kind words, Kylan! We're thrilled that everything went smoothly and quickly for you. Making the process quick and efficient for our clients is always our goal. It was a pleasure helping you! We appreciate you trust and the...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing