New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,557)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,557)

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5 Star

88%

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The communication

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jeff was on top of everything the entire transaction!

Great experience all around!

Reply from Blake Massengill

October 20th, 2025 06:31 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Chris: Worked with us to get our credit score up because another lender pulled our credit while during financing and it dropped below their loan threshold. Basically, we lost $600 non-refundable deposit with the other guys. That's when I called...

Reply from Christopher Visich

October 20th, 2025 07:27 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I had a great experience with Ben and NAF! The staff was incredibly nice, knowledgeable, and helpful throughout the entire process. I really appreciated their guidance and support.

Reply from New American Funding - Ben Arcellan...

October 8th, 2025 02:42 PM

Hi Dayanna. Thank you so much for the survey! Thank you again for everything. Enjoy the house and have a wonderful day!

Easily accessible by phone text or email. Being able to sign most all papers electronically and being able to upload documents made everything much quicker . I didn't feel like I had to leave work constantly to get things done.

Reply from DeAndre Moore

October 20th, 2025 03:53 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Bryan made a high stress situation extremely simple. He provided a variety of options and helped me choose the one that best suited my needs. Bryan was easy to reach and responded to any questions very quickly, then kept me updated each step...

Reply from Bryan Anstandig

October 20th, 2025 02:34 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I was a great experience

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Better communication/updates. Better understanding of the transaction and timeline estinmates

Austin was amazing helped any questions I had and gave the best opinions

Reply from Austin Davis

October 17th, 2025 05:31 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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