New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Schuyler Jackson
Schuyler and Channa were accessible and 100% transparent from day 1 of my refinancing process. They kept me informed every step of the way and provided top notch customer service and care. I am very pleased with their service and I look forward...
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Reply from Schuyler Jackson
October 23rd, 2025 06:53 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Kat was an exceptional asset and an invaluable professional resource throughout my home-buying journey. Her expertise and guidance inspired me to perceive purchasing a home not merely as a significant milestone but as an opportunity to establish...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Great communication. They helped me to understand each step and what to expect next.
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Arnold was great, he was the only one the entire time that kept in communication, no one else was in communication with us basically the entire time and we think that's what made the process very very slow.
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Bryan is the best!
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Right back atcha buddy!
I appreciate the level of communication from Duncan and Sandy as well as the time they took to explain the process. I felt heard and supported which was a great feeling. The effort and timely communication was well received and appreciated.
Reply from Duncan McCorquodale
October 10th, 2025 02:43 PM
Hi Tremeda, thanks for the awesome review. We look forward to assisting you in the future, and I will be in touch with you in the next 6months to check in and see how everything is coming together. Goals are important, and it is my hope that...
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Matthew was awesome to work with. He explained things to me in a simple manner when I did not understand them. He was always quick to respond to text or emails & he always made himself available to answer my questions or concerns. What started...
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Reply from Matthew Kashat
October 20th, 2025 02:19 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Detailed answers to our questions, loved being told when reaching each milestone and how fast the process took.
Reply from Ruth Danielson
October 20th, 2025 02:06 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Blake Freeman continued to keep us informed and always willing to take a call and answer our questions. Very professional and polite.
Reply from Blake Freeman
October 20th, 2025 02:20 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Bryan was easily accessible and answered my questions in a way that I could understand as a first-time home buyer.
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you Caroline! Enjoy your new home!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing