New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,547)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,547)

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5 Star

88%

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Mom was always available to us to figure out costs, closing and interest. She was very quick to respond to all inquiries and expressed concern when needed. Overall she was the best loan officer I have ever dealt with.

Reply from Mom Alford

September 9th, 2026 02:06 PM

Lesa, I appreciate your kind words and am glad I could assist you with costs, closing, and interest inquiries. It's wonderful to know that my responsiveness and concern were helpful during the process. Thank you for considering me the best...

Steve gave us very responsive service. He sincerely cared that the process went smoothly and that we understoo what was happening a long the Way .

Reply from New American Funding - Steve Jenkin...

August 31st, 2026 12:25 PM

Thank you so much for the kind words Cheryl. It was a pleasure working with you and Todd. Enjoy your new home!

Michael were caring and understanding he helped in every way during the process of the loan

Reply from MICHAEL BIGLEY

August 31st, 2026 12:17 PM

It was my pleasure to assist you and John all the way to the finish line.

Communication from both Moe and Brian was not good at all. There was very little communication as a whole, and when there was communication it was a lot of back and forth, each person saying different things, information left out, etc. This...

Simplicity

Reply from Steven Sickler

September 8th, 2026 01:25 PM

Misty, I'm grateful to know that you found simplicity in the process. Thank you for your feedback!

Very easy to work with and helpful with details and what information was required!

Reply from Michael Seago

September 7th, 2026 06:28 PM

Joseph, I'm grateful for your kind words and happy to know that you found the process easy and helpful. If there's anything else you need, please don't hesitate to reach out.

Malcom was amazing he made sure I was always in the loop of things and always answered any questions I had to ask. It Was A pleasure working with him.

Reply from New American Funding - Malcolm Arri...

August 28th, 2026 06:39 PM

Thank you for the kinds words, Ericca, and it was a pleasure working with you as well. Congratulations to you and your family.

Overall the experience was GREAT dispite the up and downs. The frustrating part was the closing kept moving despite us wanting to close. The whole process did take a bit longer than expected but I have never purchased or assisting someone with...

Reply from Jeff Valley

September 7th, 2026 02:11 PM

Leslie, I appreciate your patience and understanding throughout the process. I recognize that the timeline extended longer than anticipated, and I apologize for any frustration this may have caused. If there are any further questions or if...

Moe was great from the start to finish. Thank you for making this process easy. Best

Very helpful and professional, and appreciate his help and service

Reply from Aniket Shah

September 7th, 2026 02:04 PM

Emmanuel, I'm grateful for your kind words and pleased to know you found my assistance helpful and professional. Your appreciation motivates me to continue providing great service.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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