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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,789)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

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Helene is FABULOUS!!! She has been helpful , knowledgeable, prompt, responsive and kind from Day 1. Unfortunately, my experience with Diana was the opposite; vague and/or incorrect information, slow to respond, if I got a response at all. Every...

Reply from Helene Knepper

April 6th, 2026 02:22 PM

Brandon, your feedback is appreciated, and I'm truly glad to know that you found my assistance helpful and consistent from the start. It’s great to hear that Daysha also made a positive impact during your experience with New American Funding....

Very professional and efficient

Reply from New American Funding - Scott Burger

March 25th, 2026 06:20 PM

I appreciate your recognition of the professionalism and efficiency I aim to provide, Randal. It's important to me that you had a positive experience. If there is anything else I can assist you with, please feel free to reach out. Thank you...

Paul made the process easy, was very informed and communicated what was needed very well. Was readily available and prompt in returning phone calls when needed.

Reply from Paul Hytla

April 6th, 2026 07:48 PM

I'm pleased to hear that you found the process smooth and well-communicated, Stephen. Being accessible and responsive is important to me, so your feedback is valued. If you need assistance in the future, feel free to reach out.

do appreciate everything y'all have done for me Jason Jason's been a good friend. I got to know him very well. He's very good and outstanding guy to work with. He's been patient with me. I've been the one that's been crazy and driving him crazy...

Reply from New American Funding - Jason Lamber...

March 25th, 2026 02:10 PM

Johnny, thank you for sharing your experience. I'm pleased to know that our work together has made a positive impact and that you've found value in the guidance I've provided. Your patience and understanding throughout the process are appreciated,...

The honesty. Going forward with expectations of what will actually happen.

Reply from Curt Lorden

April 6th, 2026 08:25 PM

Britney, I appreciate your kind words about my approach. Providing clear and honest expectations is a priority for me, and I'm glad it made a positive impact on your experience. If you have any further questions or need assistance in the future,...

Jaylen was extraordinary and I was pleasantly surprised to see how responsive, respectful and knowledgeable he was. I had MANY questions and Jaylen patiently walked me through each question and provided thorough answers, sometimes even anticipating...

Reply from Jaylen Hicks

April 6th, 2026 04:27 PM

I'm truly pleased to hear about your positive experience, Chezelle. It was a pleasure to assist you and help with all your questions. Your willingness to refer me to your family and friends means a lot, and I'm grateful for your trust and kind...

Mark was very supportive and understanding to help my loan process move as effecient as possible. Even when the loan approval got bogged down, he got the necessary people to help the process along.

Reply from Mark Tittl

April 3rd, 2026 07:01 PM

I'm glad to hear that you found my support and understanding beneficial during your loan process, Samuel. It's important to navigate any challenges efficiently, and I'm pleased I could facilitate things when the approval process slowed. If...

Christine made everything simple for us we really didn't have to do much

Reply from CHRISTINE MILLER

April 3rd, 2026 02:05 PM

I'm glad to hear that I was able to make the process simple for you, Michael. If there's ever anything more I can assist you with at New American Funding, feel free to reach out.

Michelle and her team were amazbig from start to finish! Thank you again!

Reply from Michelle Thula

April 3rd, 2026 06:31 PM

I truly appreciate your feedback. I'm delighted to know that you felt supported throughout the entire process. If you ever need assistance in the future, I'm here to help. Thank you once more!

Robert and Hannah made this process so painless for me and my family. They communicated well and never made a promise they couldn't keep. The fact that my loan wont won't get sold to another company, blew my mind. The universe led me to the...

Reply from New American Funding - Robert Bell

March 24th, 2026 12:22 PM

I'm very pleased to hear that you and your family found the process smooth and stress-free, Bridgette. Communication is crucial, and I'm glad you appreciated our approach to keeping promises. Knowing that your loan stays with the same company...

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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