

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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She's the best
Reply from Sarah Hebb
August 20th, 2026 06:39 PM
Thanks Zach!
I requested guidance weeks in advance of closing regarding what was needed from me for a smooth closing process. I shouldn't have had to seek this out, it should've been offered directly. My loan officer neglected to respond to multiple emails...
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Reply from Jason Scully
May 25th, 2026 05:15 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Outstanding team..One of the main reasons I wanted to stay with NAF.
Reply from Collin Brown
May 25th, 2026 08:42 PM
James, thank you for your positive feedback. I'm pleased to know that my team and I have made such a good impression on you. If there's anything more I can do to assist, please don't hesitate to let me know.
Anytime I had a question it needed something Nick was quick answering. It was a really great experience overall.
Reply from Nick Fendig
May 25th, 2026 08:42 PM
I'm pleased to hear that I could provide quick responses to your questions, Karla. It's great to know you had a really good experience overall. If you ever have more questions or need assistance in the future, please feel free to reach out...
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Elizabeth was very truthful and communicated when there were issues and werent She worked hard to address issues and never let me feel led on or out in the blue She also communicated after hours when she thought i I needed it she truly acted...
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Reply from Elizabeth Kent
May 14th, 2026 02:26 PM
Thank you so much Demond! It was such a pleasure assisting you with your new home purchase. I wish you all the best!
Jason was amazing and available anytime we had questions. Tasha was almost impossible to get in touch with and when you did she was not interested in questions or concerns .
Reply from Jason Scully
May 25th, 2026 02:10 PM
Thank you for sharing your experience, Bethany. I'm glad I could be available to answer your questions. I'm sorry to hear about the difficulties you faced with Tasha. Please reach out to me directly if there's anything more I can help you with....
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Jimmy was able to help us the whole time. He also answers whatever questions we have about the house documents. Everything went smoothly too!
Reply from Jimmy Richards
July 9th, 2026 07:13 PM
Aya I'm going to miss our late night talks friend, let's stay in touch! Super happy you were able to get to closing smoothly and I think that house is going to make a beautiful home for your family. Cheers~
Divah, was very nice and professional the first time I dealt with her, and even nicer this time so relationship building is important to me.
Reply from Divah Mae Mosley
May 25th, 2026 06:30 PM
Thomas, I appreciate your kind words about our interactions. I'm glad to know that our relationship and service have been positive for you. If there's anything else I can assist you with, please feel free to reach out to me.
If I would have known ahead of time all of the extra papers I would have to turn in. Divorce documents should have nothing to do with my house loan. except the part about my home the rest is none of your business. What should really matter...
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Reply from Tamara Dakdouk
May 25th, 2026 04:18 PM
Derek, I appreciate your feedback and understand the frustration with the documentation process. I'm glad I could assist you with the technology aspects, and I take your suggestions about having more in-person options to heart. If you have...
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Washington was great at being available in the beginning of the process, and was very reassuring. However, once things got into final stages, he wasn't as easily accessible. However, Amy Martin was terrible about communication, would sen d...
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Reply from Washington Ryles
May 25th, 2026 04:49 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
511–520 of 5786
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing