

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Ty walked us through the process from start to finish. Any concerns or questions we had he answered all of them. Thank you Ty for you help and professionalism
Reply from Ty Berry
November 10th, 2023 01:39 PM
Thanks Rebecca, it was my pleasure and glad everything worked out!
Divah was amazing from the beginning to the end of my home buying experience. She took the time to really assess my unique situation as a home buyer and truly made the transition into home ownership a smooth experience!
Reply from Divah Mae Mosley
November 20th, 2023 10:01 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
New American Funding - Charlotte| Consumer Direct has received a review with 5 star rating from Josh M
My loan office made sure he stayed available and my processor.
Reply from Keith Thompson
November 19th, 2023 09:31 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
I was given an estimate and it ended up being $6000 more and I was told I did not need to turn off my auto draw for my previous mortgage with you and then you took $2000 out of my bank account that I am still fighting to get back
Reply from New American Funding - Stanley Coak...
February 25th, 2026 10:26 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
He was very helpful and kind through the process.
Reply from Jason Mubaslat
November 10th, 2023 03:51 PM
Thanks Bryan. Congratulations to you and your family on the completion of your refinance, happy that we were able to help you all save a bunch of money. Have a blessed holiday season!
Henry did a fantastic job, very helpful along the way and tought me alot, i felt like we built a personal bond through the process.
Reply from Henry Rice
November 15th, 2023 05:52 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Through out the entire process from the beginning, Henry was there to answer any questions that we had and always responded in a very timely manner. As a first time home buyer, we had a wonderful experience!
Reply from Henry Rice
November 15th, 2023 04:29 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Katie was so helpful to my client reviewing mortgage types in amazing detail. Communication was great. I would recommend Katie highly to clients!
Reply from Katie Underwood
November 25th, 2025 05:59 PM
I really appreciate the feedback and am looking forward to working with you again.
Jimmy goes above and beyond for his borrowers. He’s very good with expectation management as well as explaining the tiny details.
Reply from Jimmy Richards
July 9th, 2026 07:13 PM
It was great working with you. Thanks again for putting your trust in us.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing