New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Charlotte| Consumer Direct
Quick response
Reply from Brian Gillespie
May 3rd, 2024 02:05 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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New American Funding - Charlotte| Consumer Direct
I had recently applied for a refinance loan with my then existing mortgage lender that I’ve been with for many years. After 4 months of providing documents, getting an appraisal, and jumping through hoops…I was denied with an email and no explanation....
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Reply from Brian Gillespie
April 30th, 2024 05:15 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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New American Funding - Helene Knepper
NAF and Helene made a stressful time in my life easier and their communication put my mind at ease. Would recommend to family and friends.
Reply from Helene Knepper
April 22nd, 2024 12:49 PM
Thank you Laura, I'm glad I was able to help you with your finance. I look forward to helping your friends and family.
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New American Funding - Charlotte| Consumer Direct
The people that worked on this were exceptional
Reply from Brian Gillespie
April 30th, 2024 03:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Michelle and her team were always available when I had questions and they provided very helpful recommendations.
Reply from Michelle Thula
November 12th, 2025 01:00 PM
Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.
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New American Funding - Joe Olivere
Joe was always a phone call away responding to my emails within a short period of time always kept me informed of the process of my loan answered all of my questions help me with any concerns that I have. It was overall a great experience for...
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Reply from Joe Olivere
April 29th, 2024 03:27 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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New American Funding - Matt Gray
Matt was helpful throughout the entire process. He checked in frequently to see if I needed assistance with anything or had questions. I would work with him again in the future and would recommend him to others.
Reply from Owner
July 24th, 2024 12:00 AM
Thank you, Amanda! It was a pleasure working with you!
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New American Funding - Charlotte| Consumer Direct
Mr. Ty Berry walked me through the refinance process and guided me through every hurdle. He always made himself available through email and phone. I'm glad to have done this application with Mr. Berry.
Reply from Ty Berry
April 18th, 2024 09:32 PM
Glad this all came together Mr. Washington! It was my pleasure! Thanks for the kind words and we'll be monitoring this at least semi annually for opportunities to lower that interest rate for you as rates subside. Have a great evening!
Extremely thorough and highly professional
Reply from Jason Lambert
April 18th, 2024 05:51 PM
I appreciate your kind words, Kathleen. I'm pleased to hear that you found my service thorough and professional. Here at New American Funding, we aim to provide our clients with the highest level of efficiency and professionalism. Your positive...
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New American Funding - Matt Gray
Matt was great to work with and he was on top of things through my entire refinance process. He followed up with me every step of the way and always responded immediately if I had a question.
Reply from Owner
July 24th, 2024 12:00 AM
Thank you, Michael! Hope all is well with you!!
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing