

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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The process was seamless and Jason and Diana were clear and communicative with the process, promptly answering all of my questions and walking me through every step. They’re professionalism and patience was encouraging as this can be a daunting...
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Reply from Jason Lambert
April 25th, 2024 08:14 PM
I'm so glad to hear that you found our process seamless and our communication clear, Sirvard. Your words mean a lot to me and Diana. We always strive to make sure our clients feel supported and well-informed throughout the entire process. Thank...
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Every time we had questions, Joey and his team went out of their way to answer them. They were also very quick to ensure and/or solve any problem that came up. Joey was very warm and pleasant, making it feel like you were working with a friend...
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Reply from Joey Marmo
May 5th, 2024 06:25 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Jason and Kylie are the greatest made me feel comfortable throughout the process
Reply from Jason Lambert
April 25th, 2024 02:40 PM
I'm overjoyed to hear that you had a positive experience working with Kylie and myself. We strive to make the process as comfortable as possible for our clients, so it's fantastic to hear we were successful in your case. Thank you for choosing...
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They are so good and patient I help you with anything you need. Thanks New American funding.
Reply from Katy Shelton
April 25th, 2024 02:28 PM
It was a pleasure working with you and helping you into your new home. Extremely happy for you.
Katie was amazing to work with! She is so knowledgable and professional. Katie explained everything to my clients so they could understand the process and kept me in the loop as well. I would love to work with Katie again!
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you so much for the review! I loved working with you and will keep in touch moving forward.
It was great experience with you guys
Reply from Divah Mae Mosley
May 5th, 2024 11:13 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Great customer service and support. Very professional.
Reply from Jason Lambert
April 24th, 2024 04:25 PM
I'm thrilled to hear that you had such a positive experience, Tanya. Providing great customer service and support is always our goal at New American Funding. Thank you for your 5-star review and kind words. It's been a pleasure working with...
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What made this GREAT is the communication from Matt and Steffany. They were both very responsive to my needs and I never felt as if I was a nuisance. The entire refinance process was very smooth and happened much quicker than I anticipated....
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Reply from Matt Gray
May 4th, 2024 02:54 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Jason and Diana were extremely helpful through the whole process. Their prompt responses to all our questions/concerns were greatly appreciated.
Reply from Jason Lambert
April 24th, 2024 02:20 PM
I am truly grateful for your kind words, Stephen. It was a pleasure working with you and assisting you through the process. Your feedback keeps us motivated to continue providing exceptional service. Thank you for choosing New American Funding....
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Scott Burger went above and beyond to make sure we understood the process and got all of our questions answered quickly. He was also very quick to respond to e-mails or return a call. Excellent service!
Reply from Scott Burger
May 4th, 2024 02:13 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing