New American Funding - Charlotte| Consumer Direct 's Cover Image
New American Funding - Charlotte| Consumer Direct  in Charlotte, NC

New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC
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New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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5 Star
88%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
2%
Reviews from Web
  • D
    Damian H
    Middle River, MD
    Posted on April 17th, 2024 06:21 PM
    great experience
    Reply from Katy Shelton
    April 25th, 2024 02:29 PM
    Congratulations on your new home. It was a pleasure working with you and your agent.
  • Z
    Zachary F
    Dillsburg, PA
    Posted on April 17th, 2024 03:09 PM
    Overall everything was great and I received prompt responses. At one point Robyn and I discussed the NAF cash loan process, and I was to attend a class, but after our discussion I never heard or received a link to take care of it. Additionally,...
    read more
    Reply from New American Funding - Robyn Rau
    February 26th, 2026 12:02 AM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    Thomas Phillips II
    Encompass
    C
    Carla P G
    Laurel, MD
    Posted on April 17th, 2024 02:59 PM
    Excellent customer service & patience.
    Reply from Thomas Phillips II
    April 27th, 2024 03:03 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • S
    Scott D W
    Humboldt, TN
    Posted on April 17th, 2024 02:36 PM
    Great communication and dedication!!
    Reply from Jason Lambert
    April 17th, 2024 04:22 PM
    I'm truly appreciative of your positive feedback, Scott. It's my aim to provide excellent communication and dedication to all clients at New American Funding. Your 5-star rating is a testament to that. Looking forward to serving your future...
    read more
  • F
    Frank L B
    White Haven, PA
    Posted on April 17th, 2024 02:35 PM
    Roby is amazing! Smart, thorough, available and professional!
    Reply from New American Funding - Robyn Rau
    February 26th, 2026 12:02 AM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    Thomas Phillips II
    Encompass
    W
    William J R
    Greeneville, TN
    Posted on April 12th, 2024 02:32 AM
    Very polite, helpful and caring. Excellent!
    Reply from Thomas Phillips II
    April 22nd, 2024 02:33 AM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    New American Funding - Charlotte| Consumer Direct
    Encompass
    B
    Bruce E C
    Summerton, SC
    Posted on April 11th, 2024 05:58 PM
    getting the loan
    Reply from Joey Giannaras
    April 21st, 2024 05:58 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    New American Funding - Dennis Costa
    Encompass
    L
    Lisa D M
    Plainfield, NJ
    Posted on April 11th, 2024 04:51 PM
    Dennis Costa and Lee Miller offered me some of the best service I have ever received! They were knowledgeable, patient, easy to get a hold of, and always ready and willing to help. Is one of the requirements for working at NAF having a great...
    read more
    Reply from Dennis Costa
    April 21st, 2024 04:52 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    New American Funding - Helene Knepper
    Encompass
    M
    Michelle B
    Winchester, KY
    Posted on April 11th, 2024 04:25 PM
    Helen Knepper. Was always there to help me. Answering my questions. Should a nice person made everything go so much better. Thank you Helena
    Reply from Helene Knepper
    April 12th, 2024 07:04 PM
    Hi Michelle, It was my pleasure to assist you with your finance. Thank you so much for your kind note. Please don't forget to refer your friends and family. :)
  • L
    Lillianne R M
    East Stroudsburg, PA
    Posted on April 10th, 2024 03:58 PM
    You were real n on top of things was very happy with the whole thing ty so much
    Reply from Robert Bell
    April 20th, 2024 04:01 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    About
    New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing