New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Overall greatness, from start to finish, Michelle made our experience 2 thumbs up!!
Reply from Michelle Thula
November 12th, 2025 01:00 PM
I’m so glad you had a great experience working with me! Please feel free to reach out if you ever need anything.
Officers answered all questions and walked me through the whole process.
Only complaint is that my employer was contacted without my permission.
Reply from Robert Sevier
October 20th, 2024 04:49 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Helene Knepper
Availability, knowledge, and responsiveness of Loan Processor Nikki
Reply from Helene Knepper
October 19th, 2024 02:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
good job joe
Reply from Joe Uddyback
October 19th, 2024 01:19 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jason did a great job of answering all of my questions.
Reply from Jason Lambert
October 8th, 2024 04:11 PM
I'm glad to hear that you were satisfied with my service, Scott. Your feedback is greatly appreciated. It's always my top priority to ensure that all your questions are addressed thoroughly. Don't hesitate to get in touch if you need any further...
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New American Funding - Lewis Young
Communication! Communication! Communication!!!
Both Huyen and Lewis were always respectful and communicated timely.
They are the best!!
Reply from Lewis Young
October 18th, 2024 01:06 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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New American Funding - Abby Chester
Helpful and expedient
Reply from Abby Chester
October 17th, 2024 09:58 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jason was kind and respectful with my situation. I had a lot of debt to pay off and he was able to help review my options for a refi with cash back. The process was smooth and very informative . I look forward with working with him in the future...
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Reply from Jason Lambert
October 7th, 2024 02:44 PM
Thanks for the amazing review Mitalene! Look forward to working withh you again!
Katie went above and beyond. Highly recommend her services.
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
Communication with my loan processor was poor and the underwriting team made requests that were unreasonable to get the loan.
Reply from Jason Lambert
October 8th, 2024 04:12 PM
I appreciate your honest feedback, Yashika. I'm sorry to hear about the communication issues you experienced with the loan processor and understand that the underwriting team's requests may have seemed unreasonable. We strive to provide the...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing