New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Robert was very helpful and always got back to me and answered any questions i had.
Reply from New American Funding - Robert Bell
July 18th, 2026 02:03 PM
I'm pleased to know that you found my assistance helpful, Michelle. It's important to me that your questions were answered promptly. Thank you for your kind words and for choosing New American Funding!
Katie is so kind and has been so helpful and supportive throughout this process. We felt like we knew what was going on every step of the way because Katie made sure we were equipped with the knowledge and tools to succeed. She made this feel...
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Reply from Katie Underwood
July 27th, 2026 03:12 PM
Sophie, I'm grateful for your kind words and pleased to know that I could support you throughout the process. It's wonderful to hear that you felt informed and at ease every step of the way. Thank you for recommending me to your friends and...
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Katy is wonderful and seems to actually care about the buyer. That's a rare quality at NAF. The loan didnt close on time. However, that was not Katy's fault. It's just NAF being NAF.
Reply from Katy Shelton
September 25th, 2026 01:12 PM
Johnny, I appreciate your understanding and kind words about my dedication to buyers. I always strive for smooth processes, and I’m here if you have any further questions or need assistance. Thanks for everything!!
Both Joe and Nada were extremely helpful and professional. They worked hard to ensure I was satisfied and the process went smoothly.
Reply from New American Funding - Joe Uddyback
July 16th, 2026 07:49 PM
I'm glad to hear that you found both Nada and me helpful and professional, Amanda. It's great to know that we could make the process smooth for you. Thank you for your kind words!
Robert and April really helped us out
Reply from Robert Sevier
July 27th, 2026 03:59 PM
Elizabeth, I appreciate your feedback about the help you received from both April and me. It's great to know we could assist you. If there's anything else you need, please don't hesitate to contact me.
They both went above and beyond to get this to work
Reply from Samuel Getachew
July 27th, 2026 02:05 PM
I'm pleased to know that you felt we went above and beyond, Luke. Your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out.
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John Latterner
Had an amazing experience with the whole process.
Mike was very patient when I asked him several questions regarding the process. He took the time to talk to me as a person, not just a number.
Reply from Mike Caldwell
July 27th, 2026 07:21 PM
James, I'm grateful for your kind words. It's important to me to ensure that everyone feels valued and understood throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
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New American Funding - Joseph Bilodeau
Great communication, to me that's the biggest thing you can get out of a lender besides them making the thing happen.
Communication. This was all new to me, so my review should be taken less seriously than someone who knows how it's supposed to go. After the first loan officer had disappeared on me, I was very skittish as to his and NAF's trustworthines, so...
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Reply from Alexander Hernandez
July 27th, 2026 02:40 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing