New American Funding - Charlotte| Consumer Direct 's Cover Image

New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,783)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

Search Reviews

Write a Review

4.77

(5,783)

Filter by Date

Range

Filter by Rating

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Personnel should be more accessible and return calls when messages are left on vmail. Don't sent emails saying reach out if you have questions and not be reachable.

Reply from Mike Caldwell

July 29th, 2026 08:10 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Professional and personal experience

Reply from Nick Fendig

July 29th, 2026 03:02 PM

Steven, I'm grateful for your positive feedback. I'm glad to hear that your experience was both professional and personal. If there's anything more I can do to assist you, please feel free to let me know.

Katie is an absolute ANGEL! This was our first time buying a home. She not only helped us make it happen, but she even took the time to explain every step we took. So beyond thankful for her kindness and support, she's like family now!

Reply from Katie Underwood

July 29th, 2026 08:23 PM

Angeleena, I'm so glad to hear that I could be there for you during your first home-buying journey. It was my pleasure to explain each step and support you through the process. Your kind words mean a lot, and I'm truly grateful to be considered...

Manny was fantastic. Very patient, very knowledgeable, and always willing to run the numbers with whatever idea my wife and I came up with. He really made this process feel easy and friendly.

Reply from New American Funding - Manny Merlin

July 18th, 2026 02:53 PM

Carlos, I appreciate your kind words. I'm pleased to hear that my patience and knowledge were helpful to you and your wife. Making the process easy and friendly is always my goal, and I'm glad I could support you both in that way.

Dominic was very knowledgeable and made our experience very enjoyable.

Reply from Dominic Carroll

July 28th, 2026 06:35 PM

Jacob, I'm grateful for your kind words. I'm pleased to hear that my knowledge contributed to a positive and enjoyable experience for you. Thank you for choosing New American Funding!

had a great experience from start to finish! Always felt in the loop about everything.

Reply from Dominic Carroll

July 28th, 2026 02:44 PM

Haley, I appreciate your kind words and am pleased to hear that you felt well-informed throughout the process. Thank you for trusting me and New American Funding with your needs!

Josh met us where we were financially and was able to help consolidate things and help us save a significant amount of money and even helped us consider and put together some future plans! We're truly appreciative! And we're eventually looking...

Reply from Josh Deadrick

July 17th, 2026 06:40 PM

Thank you so much, Alex, for taking the time to leave such a thoughtful review! It was truly a pleasure working with you. I'm grateful for the opportunity to help you consolidate your finances, lower your monthly costs, and create a plan that...

Josh was extremely easy to work with and very knowledgeable. I couldn’t have asked for a for a better experience.

Reply from Josh Deadrick

July 17th, 2026 06:04 PM

Thank you so much, Sara! It was truly a pleasure helping you. I'm so grateful for your kind words and for trusting me throughout the process. Knowing you had such a positive experience means a lot to me. If I can ever help you, your family,...

Josh and Jackie were always readily available to answer any and all questions . They were reassuring throughout the whole process.

Reply from Josh Deadrick

July 17th, 2026 05:37 PM

Caroline, thank you so much for your wonderful 5-star review! It was truly a pleasure working with you on your refinance. I'm so glad you felt supported and that Jackie and I could be there to answer your questions and provide reassurance throughout...

Very understanding and very helpful.

Reply from Patrick Christoffel

July 27th, 2026 04:39 PM

I'm thankful for your kind words, Donna. It's good to know you found my assistance helpful and understanding. If there's anything else you need, I'm here to help.

251–260 of 5783

About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer