New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Great communication and explanations from Jason
Reply from Jason Lambert
May 15th, 2025 02:50 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Pretty painless process
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The knowledge and professionalism from Nick and Crystal made the process smooth and easy! We were able to close 20 days from signing the contract. They both answered every question we had and never got frustrated or aggravated if we didn't...
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Reply from Nick Fendig
May 15th, 2025 02:32 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Robert and Paul were excellent throughout the whole process. They were very patient with me explaining and guiding me through every step of the process. They went above and beyond what was required to make me feel comfortable and taken care...
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Reply from Robert Sevier
May 15th, 2025 02:23 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Tyler was quick to answer any and all questions and woukd reach out to see how things were going. Professional and great at what he does.
Reply from Tyler Smith
October 7th, 2025 08:29 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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New American Funding - Joseph Bilodeau
When I was working with Jose Diaz I was very happy but then he was taken off the file and Everything was last minute.
Reply from Joseph Bilodeau
May 15th, 2025 01:24 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
This process was much easier than we were expecting.
Friendly, helpful and the communication was easy and they answered calls and emails right away.
Thank
Reply from Tamara Dakdouk
May 15th, 2025 12:52 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Scott Burger
We have refi'd before and this time was differant.
Reply from Scott Burger
May 15th, 2025 10:47 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
for
New American Funding - Eugene Mongan
Gene was personable, knowledgeable and extremely responsive to all of my inquiries. I highly recommend working with Gene.
Reply from Eugene Mongan
May 15th, 2025 04:49 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Joseph Bilodeau
This was not our agent through the loan, and when he was assigned to this loan, we never spoke. I was also very upset to learn that the current MLO resigned DAYS after it happened and a new MLO was assigned. There wasn't very good communication....
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Reply from New American Funding - Joseph Bilod...
December 2nd, 2025 01:35 PM
Thank you for sharing your feedback. I’m truly sorry to hear about the confusion and lack of communication during your loan process. That is not the experience we want for any of our clients. The transition between loan officers should have...
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2301–2310 of 5828
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing