New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Easy to get a hold of and was good about communicating on a regular basis
Reply from Nadyne Pennington
April 20th, 2026 01:26 PM
Michele, I'm pleased to hear that you found it easy to reach me and that the regular communication was beneficial. Keeping my clients informed is important to me, and I'm grateful for your feedback. Thank you for sharing your experience with...
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Robyn was extremely responsive and helpful. She explained everything in terms for us to understan.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Even though it took a while the support team was very helpful and always very quick to respond to any questions I had
Reply from New American Funding - Chris Loughn...
July 22nd, 2025 02:41 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Thomas Phillips II
I would have liked to know cost of the refinancing process was before I paid the 500 for realtor evaluation, I was already 500 in so didn't feel I could decline the loan. The cost at the end were not ever discussed until they sent forms for...
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Reply from Thomas Phillips II
July 22nd, 2025 02:18 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Very nice , very informative , always available
Reply from Jimmy Richards
July 9th, 2026 07:13 PM
Try to be! Thanks for the kind feedback Dallas <3 Congrats again on closing, shout if you need anything
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Mark Tittl - New American Funding
Great communication.
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New American Funding - Divah Mae Mosley
Having tried with other lenders I was always told that My credit score was too low and made to feel like a schmuck. DivahMae made me feel normal and that I was just a regular guy trying to do the right things. She deserves a raise.
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Reply from Divah Mae Mosley
July 21st, 2025 03:19 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Everything was great
Reply from Tamara Dakdouk - New American Fundi...
July 21st, 2025 03:11 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
See email dated 10 July 2025 from Michael L. Kelly to Orlando Gonsalez concerning his and Huyen Hyugen Superior Services provided during the entire financing process.
Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Jullisa Johnson
Our loan officer always made sure she gave us a call back if she missed any. Super patient and always willing to answer all of our questions
Reply from New American Funding - Jullisa John...
July 21st, 2025 02:48 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing