

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Our loan officer always made sure she gave us a call back if she missed any. Super patient and always willing to answer all of our questions
Reply from New American Funding - Jullisa John...
July 21st, 2025 02:48 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
fast friendly and efficient!
Reply from New American Funding - Jason Lamber...
July 11th, 2025 06:11 PM
I appreciate your feedback, Michael! I'm pleased to hear that you found the process fast, friendly, and efficient. It's my goal to make things as smooth as possible for you. Look forward to working with in the future!
jason was the greatest person helped me through everything
Reply from New American Funding - Jason Tiburz...
July 20th, 2025 08:01 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
I was very pleased with how smooth everything they went and they kept me informed every step of the way this is truly a great company. And great employees, thanks to both of them
Reply from New American Funding - Daniel Ortiz
July 20th, 2025 05:04 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
NAF received our purchase agreement May 12th and we were doing a 2nd home loan, our closing date was June 20th. The first week of June our loan officer said in order to get approved for the loan I would have to pay off a couple of loans or...
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Reply from Owner
December 18th, 2025 02:54 AM
Hello Jessica, we are sorry to learn of your loan experience and appreciate your time in bringing this to our attention. In order to determine what had transpired and have the opportunity to research into this matter further, please contact...
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Better communication. Loan officer waited tell last minute to restructure the loan which pushed our closing date out multiple time, also waited until the last minute to collect information they needed for us to close Which made the process...
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Reply from New American Funding - Katy Shelton
July 20th, 2025 03:06 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
GREAT experience
Reply from Tyler Smith
October 7th, 2025 08:29 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Joe is great and very positive
Reply from New American Funding - Joe Uddyback
July 19th, 2025 09:29 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Matt and Leanne kept me informed they made the process much better than expecte,these two were grea.
Reply from New American Funding - Matt Gray
July 9th, 2025 02:50 PM
Thank you, Marcus! It was a pleasure working with you!!
We had numerous delays on our end and both Thomas and Zo worked with us to get all the issues resolved.
Reply from Thomas Phillips II
July 19th, 2025 02:30 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
1981–1990 of 5814
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing