New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Collin was readily accessible and answered all of our questions to our satisfaction.
Reply from New American Funding - Collin Brown
August 26th, 2025 02:05 PM
I'm glad to know I could be readily accessible and help answer all your questions, Linda. It's important to me that you felt supported and satisfied throughout the process. Thank you for your trust in New American Funding and for taking the...
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Joe and Kylie worked hard to get my loan pushed through - we needed many more documents than a standard loan due to my owning a company. Great job - Thanks!!
Reply from Joe Uddyback
September 2nd, 2025 05:52 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Orlando made me feel like family. Like he really cared and that goes a ling long way with me and my family.
Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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Clea Calumby
Easy communications through the whole process
Reply from Clea Calumby
September 2nd, 2025 02:22 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - James Higgins
James is the man! I hope I can continue to work with James in the future, he's a great loan officer, and better human!
Reply from New American Funding - James Higgin...
August 25th, 2025 02:27 PM
Thank you, Khalen, for such a kind review. It's great to hear that you had a positive experience working with me. I look forward to the possibility of assisting you again in the future. If you ever need anything or have more questions, feel...
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The communication and explanations from everyone, whether by email or phone call. The process was quick and funds were delivered quickly after closing. Thank you so much.
Reply from Washington Ryles
September 1st, 2025 08:00 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Alex Spollen
Processor returning e-mails and phone calls.It shouldn't take 4 months to get a loan that is backed by a property worth 5or 6 times what the loan is for.Alex Spollen got us answers,and did a decent job.The processor and underwriting not so...
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Reply from New American Funding - Alex Spollen
August 22nd, 2025 04:22 PM
I am sorry you feel like the processor dropped the ball, that is not our intentions, and we are working on rectifying this. The loan was only $43K so that created a few problems in pricing etc. It was unsually long and that has not been my...
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Jason was absolutely Terrific! I would 10/10 recommend him and his team any day! They were extremely helpful and fun to work with throughout the process. Had it not been for him making me feel at ease through the process I would not have even...
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Reply from New American Funding - Jason Lamber...
August 22nd, 2025 02:44 PM
Jacob, thank you so much for your generous review. I'm delighted I could help make the process enjoyable and reassuring for you. It's wonderful to know that both Susan and I could make a positive difference in your experience. Your recommendation...
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I am only doing this survey to stop the emails.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Nick was great to work with and was always able to explain things in more detail when needed
Reply from Nick Fendig
August 31st, 2025 09:39 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing