

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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The closing took a long time with many delays however we eventually closed. However communication could have been better and more accurate information could've been provided. Overall I think it was fine however they quoted closing costs and...
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Reply from James Higgins
September 4th, 2025 02:21 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Robyn was fantastic Great communi and follow-up . Would highly recomend
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
online experience is different, but the customer service was excellent
Reply from Clea Calumby
September 3rd, 2025 08:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Overall great
Reply from Daniel Ortiz
September 3rd, 2025 07:16 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Everything and easy to talk to.
Reply from Robert Sevier
September 3rd, 2025 06:38 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
A good team working at the customer service that makes you feel like family and not just another client. Rafael, who was the one who started and finished my process for buying my house, helped me, guided me and, above all, made my goal of owning...
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Reply from Rafael Jubiz
September 3rd, 2025 02:10 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Attentiveness and availability to answer questions
Reply from Scott Burger
September 3rd, 2025 02:04 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Matt is knowledgeable and on point. The process however, was not the best.
Reply from Matt Gray
September 3rd, 2025 05:20 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Both Mike and Jenna had a caring and helpful attitude. They were honest and thorough that made me feel taken care of.
Reply from Mike Caldwell
September 2nd, 2025 11:22 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Shared information well. Timely. Gave several options/ scenerios
Reply from Allen Britt
September 2nd, 2025 09:16 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing