New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The team with NAF was very responsive to all our questions. Robyn was especially helpful in guiding us through the process and I would be happy to work with her again in the future.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
Jonathan Jones
N/aaaaaaaaaaa
Reply from Jonathan Jones
October 4th, 2025 12:14 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Everything smooth transaction everything for the loan was completed before all dates ♥️
very knowledgeable and readly available
Reply from Collin Brown
October 4th, 2025 02:21 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
for
New American Funding - Joe Olivere
great customer service
Reply from Joe Olivere
October 3rd, 2025 04:24 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
for
New American Funding - Joe Olivere
Only had an issue with the deposit. Was supposed to be put into our checking account. Ended up being a mail certified check.
Reply from Joe Olivere
October 3rd, 2025 03:06 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The communication process, most definitely. My husband has always taken the lead with the purchases of our past mortgages, even though I am a co-borrower. As the lead, he receives the communications which included me only on a "need to know"...
read more
Reply from Nick Fendig
October 3rd, 2025 02:23 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
We are so happy with NAF and the team! We heard great things before we even started the borrowing process and everyone was absolutely correct. Communication with us was great and we feel like we can always ask questions and get help!
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Easy to work with
Reply from Chris Loughnane
October 3rd, 2025 02:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Another seamless transaction with Manny! His exceptional people skills and unwavering dedication ensure every client feels valued, prioritized, and cared for at the highest level. Looking forward to the next one!
Reply from New American Funding - Manny Merlin
September 23rd, 2025 12:44 PM
I'm grateful for your kind words, Libia. It's rewarding to know that you felt valued and prioritized throughout the transaction. Providing attentive service and care is something I strive for with every client. I'm looking forward to working...
read more
1611–1620 of 5813
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing