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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,813)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

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5 Star

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Great rate and terms and excellent communication

Reply from Cindy Rohlen

October 2nd, 2025 10:45 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

The loan process for my buyer started well. Katy even gave me her cell number before leaving on vacation in case my buyer found a house while she was away. Once our offer was accepted, I sent the necessary paperwork to Katy; however, communication...

Laurie Arnold and Kim Ung both made me feel comfortable with communicating with them during the whole process and no matter how embarrassed I was about some of my questions and understanding of the process they made me feel comfortable with...

Reply from Laurie Arnold

October 2nd, 2025 04:40 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Everyone stayed in touch which made the process stress free.

Reply from William Ciresi

October 2nd, 2025 04:13 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Honest and timely responses.. Great team

Reply from Helene Knepper

October 2nd, 2025 02:10 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Very accessible and responsive!

Reply from Scott Burger

October 1st, 2025 08:13 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

There were some challenges with the file but we still closed on time

I know there were some challenges with this file and we still closed on time

Reply from New American Funding - Manny Merlin

September 22nd, 2025 01:09 PM

I'm grateful for your acknowledgment, Ruth. Overcoming challenges is part of the journey, and I'm glad we managed to close on time. Your patience and cooperation were essential in achieving this outcome. If you need any further assistance in...

Lender was very communicative and quick to respond to our questions as well as communicating with the buyer. I hope to work with them again very soon!

Ryan was knowledgeable and responsive when I had any questions and helped communicate with the buyer.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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