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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,813)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,813)

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5 Star

88%

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Scott was very responsive to all my questions and concerns

Reply from Scott Tillman

October 7th, 2025 02:05 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Another smooth transaction with Michelle and her team. 5 Star Service.

Reply from Michelle Thula

November 12th, 2025 01:00 PM

Thank you for the 5-star review! It was a pleasure working with you.

Helped through a complicated process

Made it easy and they were very responsive.

Reply from Rhys Bonnin

October 6th, 2025 02:36 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Robyn and her team make the lives of my clients so much easier during a very stressful time.

Great experience . Both Abby and Brian were prompt and knowledgeable throughout the whole process. This is my second time working with NAF and I will come back .

Reply from Abby Chester

October 6th, 2025 12:18 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Some better communication with the central time zone would be awesome.

Reply from New American Funding - Katy Shelton

September 25th, 2025 08:16 PM

I appreciate your feedback, Finnian. Connecting with clients in different time zones is important to me, and I'll definitely take your suggestion to heart. If there's anything else I can assist you with or if you have further thoughts to share,...

Personal attention to my specific

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Mr. Wells worked very hard to make my loan experience easy,

Reply from Tim Wells

October 5th, 2025 02:18 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I was relieved to get this past me. I would have liked more info on the front end about having to have an engineer check my home as it is a mobile home I may not have done this if I knew it. I also would have liked to have been told do not...

Reply from Orlando Gonzalez

April 7th, 2026 04:16 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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