

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Whenever I called.I got an answer back from a person.That's what I like about it.Thank you dante
Reply from New American Funding - Dante Carbaj...
November 21st, 2025 10:15 PM
It's great to know that having someone available to respond to your calls made a positive impact. Being accessible is a top priority for me. Thank you for sharing your experience and for trusting me with your needs at New American Funding....
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Nice job, easy to work with.
Jason made the whole experience very easy! He was knowledgeable & patient with all of my questions & needs.
Reply from New American Funding - Jason Lamber...
November 21st, 2025 04:07 PM
I appreciate you sharing your experience, Lisa. It’s wonderful to hear that I could make the process straightforward for you. Your questions were important, and I'm glad I could provide the assistance and patience you needed. I look forward...
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Ryan was fantastic. He made this experience simple and easy and was always available for questions, especially as this was our 1st time buying a home. He has a vast knowledge in this field and it made us more comfortable with the process.
Reply from Ryan Tapp
December 1st, 2025 03:12 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
I am deeply thankful to Lewis and Caley for their help, support, encouragement, clear directions, updates, and kindness. They are both the best people I have interacted with in a business transaction, and I can't thank them enough for all they...
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Reply from New American Funding - Lewis Young
November 21st, 2025 03:20 PM
I genuinely appreciate your thoughtful words, Aleka. It's wonderful to hear that you felt well-supported and informed throughout the process. I'm glad I could work alongside Caley to make this experience a positive one for you! Your feedback...
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From the beginning i I wanted both names on the loan and title and it was only on the title which cost us another $2000. This was not my issue to begin with and it cost us money for that.
Reply from Jason Lambert
November 19th, 2025 06:47 PM
We have you both title now. I didn't see any additional 2K charge for that. I will make sure we give you a nice credit on the next refinance we do when the rates drop more.
Laurie was always available to answer any questions I had and never made me feel silly for some of the questions I had. Very supportive and she worked hard for us to make this refinance happen. Thank you Laurie, you are amazing.
Reply from Laurie Arnold
December 1st, 2025 04:26 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Professionally and empathetically provided the right tools at the right time, which enabled me to overcome my household financial challenges and to position my family for future success. THANK YOU!!!
Reply from Andrew Yee
December 1st, 2025 09:00 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
I was well informed every step if the way. Jennifer was very responsive to all of my questions and always willing to get the answers needed.
Reply from Jennifer Conn
November 28th, 2025 04:58 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Nathan Schirmer and Layoya Byrd were great to work with. They both made this process as smooth as possible and were always responsive when I had questions. I would definitely recommend them to anyone looking for a mortgage or wanting to refinance....
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Reply from Nathan Schirmer
November 28th, 2025 03:56 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing