

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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I really liked how knowledgeable the whole team was on my loan. Not only was it super easy to refinance, but from start to finish, it only took a month. Now I can enjoy the holiday season with an easier mortgage payment
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Reply from Thomas Phillips II
December 4th, 2025 04:06 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Excellent Customer service from start to finish! We had such a wonderful experience with Laurie Arnold and her company! We truly appreciate the effort her team put into making us feel valued as customers. From the moment we reached out, Laurie...
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Reply from Laurie Arnold
December 4th, 2025 03:44 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Nadyne Was a pleasure to deal with and processed everything quickly
Reply from Nadyne Pennington
April 20th, 2026 01:26 PM
I'm grateful for your kind words, Margaret. It's wonderful to know you found the process smooth and efficient. Thank you for sharing your experience with me at New American Funding.
I enjoyed my experience with NAF! I had explored other options but no one else compared to Colt's service and expertise. He was transparent, always willing to model different loan scenarios, and kept me informed about any significant rate changes....
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Reply from Colter Coberly - New American Fundi...
November 24th, 2025 03:09 PM
Thank you! You were incredible to work with. Glad we could make your experience a positive one! Congrats! :)
NAF was abysmal. I would never recommend this company, the incompetence shown by the employees from every department is ridiculous.My closing date was delayed twice by them not having paperwork ready that should have been handled weeks in advance....
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NAF was abysmal. I would never recommend this company, the incompetence shown by the employees from every department is ridiculous.
Reply from Scott Tillman
December 3rd, 2025 07:28 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
They were always available to answer questions.
I feel the process was a little longer than it should have been. To many obstacles to over come kept delaying things. But I don't feel it was there fault
Reply from Mark Tittl
December 2nd, 2025 09:11 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Robert Thomason was professional and was honest and up front about the process
Reply from Robert Thomason
December 2nd, 2025 08:14 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The process was seamless. The instructions were clear and process. The process didn't take long at all. Everyone was very nice.
Reply from Mark Tittl
December 2nd, 2025 04:59 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Esther's communication was clear and she was available for calls when needed. The overall experience with Esther was great because Esther is a person who cares about professionalism and genuinely wants the best for her customers. The only drawback...
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Reply from Esther Lawani
December 2nd, 2025 04:06 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
1301–1310 of 5803
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing