New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Excellent communication and support throughout the entire proces!
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
It's great to know that you felt supported and well-informed throughout the process. Maintaining clear communication is something I strive for. If there's anything else I can assist you with or if you have any further thoughts, I'm here to...
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They were very helpful and were able to answer any questions I had. They were very knowledgeable and gave updates as often as they were available.
Reply from New American Funding - Mike Caldwel...
November 25th, 2025 08:21 PM
Thank you Miranda, I am glad we were able to help you buy your very first home for you and your family
The only thing is Cindy didn't alway respond when we emailed called or texted other then that everthing was great her and robert were always very nice when we talk to them
Reply from Robert Sevier
December 5th, 2025 03:22 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Daniel Ortiz
Yes I vknj
Reply from Daniel Ortiz
December 5th, 2025 03:10 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Alli Hilliard
Took 4 months to close. Multiple extentions required for transaction to close
Honestly, I had never heard of NAF before my loan, but Manny immediately put me at ease. He was personable, professional and knowledgeable. Definitely recommend!
Reply from New American Funding - Manny Merlin
November 25th, 2025 02:19 PM
It's great to hear that I could provide a sense of ease and confidence during your loan process, especially with New American Funding being new to you. I'm pleased that my approach resonated with you. Thank you for your thoughtful recommendation—it's...
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Thomas Phillips II
I believe my situation was a bit more challenging than most, but everything still worked out well. - - We had old false liens on our home that needed to be cleared during the process (they were successfully removed). - I’m self-employed, which...
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Reply from Thomas Phillips II
December 4th, 2025 08:28 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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Jeff Petersen
Outstanding
Reply from Jeff Petersen
December 4th, 2025 08:12 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jason provided upfront information to me about my loan and my rate and what the process was.
Reply from New American Funding - Jason Lamber...
November 24th, 2025 05:41 PM
I'm pleased to hear that the information I provided about your loan and rate was helpful, Christina. Ensuring clarity about the process is important to me. I look forward to working with you again soon.
Great communication and easy process
Reply from Nadyne Pennington
December 4th, 2025 04:54 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing