New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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closing should have taken place on time. some docs should have been requested months before closing. communications with amy was terrible and we will leave it at that
Reply from Jonathan Nephew
September 7th, 2026 04:34 PM
Hi Ken, I appreciate you sharing your experience. I'm sorry to hear about the delays and the communication issues you faced. Please reach out to me directly so I can address these concerns more thoroughly.
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Sarah has been great to worth with - she has been super patient in our home buying journey and always there to ride the wave with us. Once we were under contract, she was there guiding us every step of the way to ensure we could get to close....
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Reply from Sarah Hebb
September 1st, 2026 05:01 PM
I cannot wait to see the house transformation - thank you for trusting our team to walk you through the experience. I am so excited for your family!
It was difficult to be involved with 5 different officers through the process It was hard to have to restart the details multiple times. However, Alyssa and Joe were able to meet our situation with specialized answers. Ms. Knudsen needs to...
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Reply from New American Funding - Joe Uddyback
August 26th, 2026 02:38 PM
Chase, I appreciate your honest feedback. I'm glad Alyssa and I could provide specialized answers for your situation. I'm sorry to hear about the challenges you faced during the process. Please feel free to reach out to me directly if there's...
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Andrew and Rick were very prompt to reply to my questions. They explained the process to me in "people" language-aka easy to understand. After everything was done and i still had a question, Andrew was right there to answer and advised me of...
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Chris and Irene where awesome to Work with!
Reply from Chris Loughnane
September 7th, 2026 06:36 PM
I'm grateful for your kind words, Jesse. It's nice to know that working with Irene and me was a positive experience for you. If you ever need further assistance, feel free to reach out.
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Sarah was a pleasure to work with. She was professional, responsive and communicative every step of the way which made the lending process much smoother for the buyers and everyone involved. She did a great job keeping us informed, addressing...
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Reply from Sarah Hebb
September 1st, 2026 05:02 PM
I loved working with you as we navigated this process for our buyers- thank you for being an excellent partner!
Jason Lambert made the whole experience wonderful. He stayed on top of everything from returning phone calls and emails very promptly to overseeing the entire process. It took all the stress and worries out of it.If you need something done...
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Reply from New American Funding - Jason Lamber...
August 25th, 2026 07:17 PM
Allen, I appreciate your kind words. I'm pleased to know that my efforts helped make the process smooth and stress-free for you. Thank you for trusting me with your needs at New American Funding.
Orlando Gonzalez was very friendly and helpful even though he was in the middle of moving he would and was willing to help with commucations
Reply from Orlando Gonzalez
September 4th, 2026 02:24 PM
Sherry, I'm happy to know that you found my support helpful during your process. It's important to me to assist with communication even during busy times. If there's anything more I can do for you, please feel free to reach out.
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Hard wirker and we got it done
Reply from Jaylen Hicks
September 4th, 2026 02:21 PM
Thank you for your feedback, David. I'm glad we were able to get it done together. If there's anything else I can assist with, please let me know.
The consistent open communication and transparency.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing