New American Funding - Charlotte| Consumer Direct 's Cover Image

New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,795)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

Search Reviews

Write a Review

4.77

(5,795)

Filter by Date

Range

Filter by Rating

5 Star

88%

4 Star

3 Star

2 Star

1 Star

Ease of communication

Reply from Andrew Yee

January 26th, 2026 04:12 PM

I'm grateful for your positive feedback, Ruben. I'm pleased to know that you found communication with me straightforward. If there's ever anything else you need, please feel free to contact me at any time.

The whole process was very easy and Robyn was always available for our questions.

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Jason, I'm glad to know that you found the process straightforward and appreciated my availability for your questions. Ensuring things are smooth and accessible is my goal. If you have any more questions in the future, feel free to get in touch....

Exceptional professionalism. Daniel helped me find a solution, guided me through the process, and answered all my questions.

Reply from New American Funding - Daniel Ortiz

January 26th, 2026 07:01 PM

I'm grateful for your positive feedback, Thomas. It's reassuring to hear that my assistance was helpful and that I was able to guide you through the process effectively. If you have any more questions or need further help in the future, please...

Lack of communication throughout entire process ! process took way longer than anticipated due to constantly asking for new documents at end of loan! Would never recommend this company to anyone

Reply from Washington Ryles

January 26th, 2026 09:36 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Robyn was an absolute delight to work with! She was very helpful and informative throughout the whole process.

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

Caitlin, it's wonderful to hear that you found our time working together enjoyable and informative. My aim is to help and guide you through the process effectively. If there’s anything more you need or further questions arise, don't hesitate...

Thank you for al of your help

Reply from Robert Thomason

January 26th, 2026 05:46 PM

I appreciate your note, Tiffany. It was a pleasure assisting you. If there's anything else you need, please don't hesitate to reach out.

Sarah is always a pleasure to work with - her explanations are clear, she is respectful of my time & priorities and her professionalism is beyond extraordinary

Reply from Sarah Hebb

January 26th, 2026 06:49 PM

Helaine, it's wonderful to know that my approach to clear communication and respect for your time and priorities has been helpful. I strive to maintain a high standard of professionalism, so your feedback is very much appreciated. Should you...

They did well enough

Reply from New American Funding - Jason Lamber...

January 16th, 2026 01:52 PM

Thanks for your review. I look forward to working with you again!

Simple easy process little to no work on my end. thanks for a great experience

Reply from New American Funding - Jason Lamber...

January 14th, 2026 07:13 PM

I'm pleased to know the process was convenient for you, Laney. My goal is to make everything as smooth and effortless as possible for my clients. If you need assistance in the future, don't hesitate to reach out.

Easy process. Everyone who helped on the loan were great

Reply from Jason Andrews

January 26th, 2026 05:51 PM

I'm pleased to hear that the loan process was easy and that everyone involved made a positive impression, Mandy. It’s gratifying to know that you felt supported throughout your journey with New American Funding. Should you have any more questions...

1041–1050 of 5795

About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer