H
Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Chris is the man. He works efficiently, very honest, experienced and always available. This was my first time purchasing a home and Chris made it so easy.
Reply from Chris Fratta
October 5th, 2026 01:42 PM
Michael, thank you! I'm looking forward to seeing the "finished product"! Enjoy your new home!
for
Gene Frazier
Gene and Ann were very helpful through this process. They answered all my questions and followed up with me when there were updates or I had concerns. Very pleasant, knowledgeable and professional.
for
Communication was outstanding.
Reply from Chris Fratta
September 28th, 2026 11:48 AM
Thank you, Rob! Enjoy your new home, and thank you for your business and confidence!
Heath was absolutely incredible to work with. He is the reason that we won the offer that we submitted under asking. His ability to pull off a 10 business day conventional loan won our mutual clients the deal, and the listing agent/seller was...
read more
Reply from Heath Thomas Jr.
September 22nd, 2026 06:49 PM
I'm truly grateful for your kind words, Lexie. It was a pleasure to work with you and contribute to winning the offer for our mutual clients. At Highlands Residential Mortgage, Ltd., we aim to exceed expectations, and I'm happy to have helped...
read more
Fast communication, easy app to use.
Reply from Heath Thomas Jr.
September 22nd, 2026 01:16 PM
I'm glad to hear that you found the communication fast and the app easy to use, Francis. At Highlands Residential Mortgage, Ltd., we strive to make the process as smooth as possible for our clients. Thank you for your positive feedback!
for
Chris and his team were amazing and I already recommended them to another client.
Reply from Chris Fratta
August 28th, 2026 07:33 PM
Thanks Tony!! Your hard work was key in getting this to the table. Thanks!
for
He was available, helpful, and communicative. I'm very grateful for all of his help with a complicated mortgage!
Reply from Chris Fratta
August 26th, 2026 01:48 PM
Ichabod, on behalf of my entire team, thank you for your business and confidence. I can't wait to see the final product of the completed renovations!
for
Gene Frazier
Great job by The Frazier Team. Gene presented me with several financial options. My application was processed efficiently and my closing went smoothly.
I highly recommend Gene and his team.
Reply from Gene Frazier
August 26th, 2026 08:10 PM
Anthony, I appreciate your recommendation and am glad to hear that you found the financial options presented helpful and that your closing went smoothly. Thank you for acknowledging the efforts of my team and me.
for
My buyers have been very happy with Chris's knowledge regarding financing
Reply from Chris Fratta
August 24th, 2026 07:12 PM
I'm happy to hear that your buyers are satisfied with my knowledge in financing, Colleen. It's important to me that they feel confident and informed throughout the process. If there's anything more I can do to assist, please let me know.
for
Gene Frazier
Gene worked with us until the end- even when we had doubts.... the team had more faith in us then we did. We were going to give up but we kept pressing. Thank you for sticking with us and getting us approved. Greatly appreciated. The Hamlin's...
read more
Reply from Gene Frazier
August 13th, 2026 04:58 PM
Adora, I'm pleased to know that my team and I could support you and the Hamlin family through the process, even during moments of doubt. Your perseverance is truly commendable, and I'm grateful to have been part of your journey to approval....
read more
1–10 of 241
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
