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Highlands Residential Mortgage, Ltd. - Baltim..., Baltimore, MD
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
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Reviews from Web
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Great job by The Frazier Team. Gene presented me with several financial options. My application was processed efficiently and my closing went smoothly.
I highly recommend Gene and his team.
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My buyers have been very happy with Chris's knowledge regarding financing
Reply from Chris Fratta
August 24th, 2026 07:12 PM
I'm happy to hear that your buyers are satisfied with my knowledge in financing, Colleen. It's important to me that they feel confident and informed throughout the process. If there's anything more I can do to assist, please let me know.
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Gene worked with us until the end- even when we had doubts.... the team had more faith in us then we did. We were going to give up but we kept pressing. Thank you for sticking with us and getting us approved. Greatly appreciated. The Hamlin's...
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Reply from Gene Frazier
August 13th, 2026 04:58 PM
Adora, I'm pleased to know that my team and I could support you and the Hamlin family through the process, even during moments of doubt. Your perseverance is truly commendable, and I'm grateful to have been part of your journey to approval....
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The level of communication and follow up.
Reply from Gene Frazier
August 10th, 2026 03:08 PM
Veera, I'm glad to hear that the communication and follow-up met your expectations. If there's anything else you need, please feel free to reach out.
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For the last couple of years, I've been working with one of the teams that Chris Fratta serves as a Lending Expert. Not only is he super responsive and resourceful, but I've seen him get amazing loans for people -- even downpayment assistance...
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I have nothing to share.
Reply from Chris Fratta
July 24th, 2026 01:22 PM
Thank you for your feedback. I'm disappointed to learn that your experience did not meet your expectations. Throughout the eight-to-nine-month process, I provide numerous financing estimates for different properties and made every effort to...
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I truly appreciate the patience, time and exceedingly hard work Mr Gene Frazier and the whole team stuck by me through- out my whole first time home buy process. They put forth a very caring connection with honesty , being very direct and respectfully...
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Reply from Gene Frazier
July 27th, 2026 04:08 PM
Kim, I'm truly grateful for your kind words and am pleased to know that my team and I could support you through such a meaningful process. Your trust in us, especially with something as important as your family's legacy home, means a lot. If...
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Gene was practical, transparent, and encouraging throughout the entire process. From the very beginning, he helped us establish realistic expectations, identify our financial parameters, and prepare for the loan application. He kept us informed...
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Reply from Gene Frazier
July 21st, 2026 06:49 PM
Dorothy, I'm thankful for your thoughtful review. It's good to hear that my guidance and communication were helpful to you throughout the process. Your recommendation means a lot to me, and if you ever need further assistance or have questions,...
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Great follow up and communication with me and my clients .
Reply from Gene Frazier
July 17th, 2026 01:05 PM
Gersha, I appreciate your feedback on the follow-up and communication. I'm pleased to hear that both you and your clients had a positive experience. If there's anything else you need, please feel free to reach out.
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Chris and his team were excellent, answered all the questions I had and made the full process a breeze. My wife and I could not be happier!
Reply from Chris Fratta
July 16th, 2026 02:23 PM
I'm pleased to hear that you and your wife had such a positive experience, Zachary. It's great to know that we could make the process smooth and answer all your questions. If there's anything else I can assist with, please don't hesitate to...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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