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Highlands Residential Mortgage, Ltd. - Baltim..., Baltimore, MD
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Gene and his team took the time to explain home buying process and made it effortless for us!
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Chris is a true professional, well versed in lending and finance in general. He has shown to be very resourceful, providing solutions to issues and just adding value to any client that I have referred to him.
Reply from Chris Fratta
July 10th, 2026 02:39 PM
Marc, I appreciate the kind words. Working with a pro like you makes my job easier! Thanks, Chris
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Working with Gene was truly a blessing from start to finish. He worked tirelessly—day and night—to help make our family's dream home a reality. This was our fifth home purchase, and after house hacking for the past 11 years, we've worked with...
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Communication, speed, clarity and responsiveness.
Reply from Gene Frazier
July 9th, 2026 04:36 PM
Akiya, thank you for highlighting the communication, speed, clarity, and responsiveness you experienced. I'm glad these aspects stood out to you, and if there's anything else I can assist with, please let me know.
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Gene did a great job ensuring the transaction went through smoothly and quickly
Reply from Gene Frazier
July 8th, 2026 05:33 PM
Frank, I appreciate your feedback and am happy to hear that the transaction went smoothly and quickly. If there's anything else you need, please let me know.
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Pro active and excellent at more complex situations that other lenders can't get done! Highly recommend
Reply from Gene Frazier
July 6th, 2026 02:51 PM
Charlotte, I'm grateful for your recommendation and am pleased to hear that you found my proactive approach effective, especially with complex situations. If you ever need further assistance, please don't hesitate to reach out.
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Gene is extremely knowledgeable, helpful, and proactive. He and his team were amazing. They guided me through the process and made sure every detail was taken care of and correct, patiently answering questions and following up when additional...
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Reply from Gene Frazier
July 6th, 2026 01:45 PM
Anthony, I appreciate your kind words about my knowledge and proactive approach. I'm glad to hear that you felt well-guided through the process and that every detail was addressed with care. If you have any further questions or need more assistance,...
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Gene was available, responsive, and extremely knowledgeable throughout this process Processing was also a breeze
Reply from Gene Frazier
June 29th, 2026 05:58 PM
G., thank you for your kind words. I'm glad to know that you found my availability and knowledge helpful and that the processing was smooth. If you need any more assistance, please feel free to reach out.
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Advice
Patience
Team work
Reply from Gene Frazier
June 15th, 2026 05:02 PM
Clayton, thank you for highlighting the aspects of advice, patience, and teamwork. I'm pleased to know these qualities resonated with you during your experience with me. If you have any more questions or need further assistance, feel free to...
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Chris was both personable and highly professional. He was a great guide, already ready and available for questions. He and his team made sure we knew what was needed next to keep the process running and running smoothly. We appreciate all that...
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Reply from Chris Fratta
May 30th, 2026 05:29 PM
Mary and Matt, thank you for your confidence and business. Please do not hesitate to contact me with any questions or referrals. Enjoy your new home!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at Highlands Residential Mortgage, Ltd. - Baltimore, MD
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