H
Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Gene Frazier
Working with Gene was truly an amazing experience from start to finish. As a first-time homebuyer, I had so many questions and concerns, but Gene was incredibly patient, kind, and always willing to take the time to explain every step of the...
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Reply from Gene Frazier
May 20th, 2026 03:05 PM
Amelie, I'm grateful for your kind words and pleased to hear that you felt supported and informed throughout your homebuying journey. It's appreciated to know that my responsiveness and dedication made a positive impact on your experience....
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Chris is very responsive and great to work with.
Reply from Chris Fratta
May 15th, 2026 02:36 PM
Thanks, Heather! Working with true professionals like yourself, makes my job easier!
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Chris was very responsive each time we called him no matter the hour of day he made himself available to answer questions or explain a process He's very knowledgeable about his profession and made us feel confident and at ease
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Reply from Chris Fratta
May 15th, 2026 01:17 PM
Alex, thank you. You and Kathy were the perfect clients and a joy to work with. Enjoy your new home and please do not hesitate to reach out with any future questions. :)
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Communication was spot on. Felt like we had all the support we needed and gave us all the confidence we needed.
Reply from Chris Fratta
May 6th, 2026 03:19 PM
Thanks, David! Having clients as responsive and "on top of things" like you and Maudalena, make my job a lot easier! Enjoy your new home!
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Gene Frazier
The Gene Frazier team was exceptional from start to finish throughout this transaction!
Reply from Gene Frazier
May 11th, 2026 06:07 PM
Thank you for your kind words, Naya. I'm glad to hear that my team and I provided you with a positive experience from start to finish. If you have any questions or need further assistance, please let me know.
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Chris provided excellent service to to me and my first time homebuyers! As an agent, he kept me informed on the status and we closed on time!
Thanks Chris!
Reply from Chris Fratta
May 5th, 2026 02:13 PM
Thanks, Stacey! I appreciate your business and your confidence. Looking forward to work with you again!
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Excellent service.
Reply from Chris Fratta
May 4th, 2026 04:32 PM
Thanks, Kevin! I appreciate your trust and your business!
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The team were very helpful and knowledgeable
Reply from Chris Fratta
May 4th, 2026 01:16 PM
Thank you!
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Chris helped us every step of the process. We really appreciated the time he took to explain the different options available to us.
Reply from Chris Fratta
May 4th, 2026 01:17 PM
Thank you, Lisa! Thank you for your trust and confidence. Enjoy your new home!
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Gene Frazier
The efficiency and professionalism made this transaction a smooth one.
Reply from Gene Frazier
May 5th, 2026 12:56 PM
I'm pleased to hear that the efficiency and professionalism made your transaction smooth, Natalie. Thank you for sharing your experience. If you have any further questions or needs, feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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