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Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
for
Sigal Covaliu
Professional and timely interactions with patients and kindness.
Reply from Sigal Covaliu
April 27th, 2026 02:50 PM
Sterlyn, I appreciate your kind words. I'm glad that my professional and timely interactions made a positive impression on you. If you need any further assistance, feel free to reach out.
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Gene Frazier
Getting things done one at a time and the support from Mrs. Ruffhead
Reply from Gene Frazier
April 24th, 2026 07:39 PM
I appreciate your feedback, Mary. It's good to hear that you found the support from Mrs. Ruffhead helpful. If there's anything else I can assist you with, please let me know.
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Gene Frazier
I would say get stuff done one at a time
Reply from Gene Frazier
April 20th, 2026 05:49 PM
Thank you for your feedback, Marcus. I appreciate your perspective and will keep it in mind as I work to improve my services. If there's anything specific you'd like to discuss or suggest, please feel free to reach out to me directly.
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Gene Frazier
I had an excellent experience working with Gene and his team! They took time to explain every option, ensuring I got the best possible rate without any hidden surprises. If you want a lender who is professional, honest, and truly looks out...
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Reply from Gene Frazier
April 17th, 2026 03:34 PM
I'm glad to hear you had an excellent experience, Shawn. It's important to me to ensure that all options are clearly explained and that you receive the best possible rate without surprises. Thank you for your kind words about my team's professionalism...
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Chris was very prompt and very informative explaining to me clearly. Chris went above and beuond beyond to make sure the loan process went smoothly. We were most grateful that he came to the closing we highly recommend Chris and will refer...
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Reply from Chris Fratta
April 13th, 2026 01:24 PM
Thanks, Jennifer! Enjoy your new home and please do not hesitate to call with any questions.
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Chris is Phenomenal in his communication skills, timeliness and efficient management of the transaction. Explains and educates the clients periodically. Is Always available to answer any question. Chris truly goes above and beyond for his clients....
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Reply from Chris Fratta
April 6th, 2026 02:48 PM
Thank you, Shailey! Having a reliable realtor partner such as yourself makes my job easier!
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Gene Frazier
The process was smooth and efficient. Gene and Ann answered all of my questions with clarity and patience. I am looking forward to learning more about future options for leveraging the equity in my home.
Reply from Gene Frazier
April 9th, 2026 01:40 PM
It's great to know that you found the process smooth and efficient, Fatima. I'm pleased that both Ann and I could address your questions clearly and patiently. When you're ready to explore future options with your home's equity, feel free to...
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Gene Frazier
Gene, Ann, and Heath are some of the best people I've worked with. Not only did they explain every step of the arduous process, but they gave me several options of how to best structure my mortgage. They communicate day and night and are very...
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Reply from Gene Frazier
March 27th, 2026 01:53 PM
I'm truly grateful for your kind words, Asharon. It's wonderful to hear that you found the guidance provided by Ann, Heath, and myself helpful during the mortgage process. I'm glad we could offer you various options and maintain open communication...
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Gene Frazier
Gene and his team are extremely responsive as well as informative. They are with you every step of the way, taking care of the details and seeing it through. We greatly appreciate their hard work and dedication.
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Reply from Gene Frazier
March 27th, 2026 12:55 PM
I appreciate your thoughtful review, Dena. I'm pleased to hear that you found our responsiveness and attention to detail beneficial throughout the process. Being there for clients every step of the way is important to me, and I'm grateful for...
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for
Gene Frazier
Awsome experience!
Reply from Gene Frazier
March 25th, 2026 01:31 PM
I'm glad to hear you had a positive experience, David. If there's anything else I can assist you with, just let me know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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