Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Rachelle D
Jim made the process easy. He clearly defined the options, walked us through the documents we would need to provide, and quickly responded to our calls and questions.Jim was proactive to ensure we knoew what to expect. We would recommend working...
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Reply from Jim Van Law - Northpointe Bank
March 18th, 2025 01:54 PM
Thank you so much Dan. It was a pleasure working with you on your refinance, and I'm glad to hear that you found the process straightforward and clear.
Working with Jim was a pleasant experience. Refinancing can be stressful, but Jim made it easy. He walked with us through the process and responded quickly when we called with questions.
Reply from Owner
March 21st, 2025 12:19 PM
Thank you, Dan, for your kind words. I'm really glad to hear that your refinancing experience was smooth and that I could help make the process easier for you. It's always my goal to respond promptly and provide the support needed, so it's...
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My first time doing a DSCR loan. James and David made the process extremely easy. James and David were communicative and helpful and I look forward to working with them again soon.
Reply from James Mahieu - Northpointe Bank
March 14th, 2025 07:35 PM
Hi Deborah, Thank you so much for your kind words! I'm thrilled to hear that your experience with the DSCR loan process was smooth and straightforward. It was a pleasure working with you, and I'm glad that David and I could assist effectively....
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Very good customer service , Mason was always helpful and thorough
Great experience!
Reply from Ed Napieralski - Northpointe Bank
March 27th, 2025 01:47 PM
I'm glad to hear that you had a great experience with your refinance process, Brandon. It was a pleasure assisting you at Northpointe Bank. Thank you for your feedback!
Working with Ed and Emily has been an absolute pleasure! Ed is an incredibly knowledgeable lender, and Emily brings an extra level of organization and support that makes the entire process smooth and stress-free. They take the time to explain...
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Reply from Owner
March 27th, 2025 01:48 PM
I'm thrilled to hear about your positive experience working with both Emily and me. It's great to know that our efforts in making the process smooth and informative were appreciated. The All-In-One loan is indeed a product we're proud to offer,...
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Ed and team were amazing. Helpful and responsive, I felt supported through the entire proces.
Reply from Ed Napieralski - Northpointe Bank
March 27th, 2025 01:48 PM
I'm thrilled to hear that you felt supported throughout the entire process. It was a pleasure assisting you, and I'm glad my team and I could provide the help and responsiveness you needed. Thank you for your kind words.
James was able to get things done when underwriting was delaying things. Definitely recommend!
Reply from James Mahieu - Northpointe Bank
March 6th, 2025 04:36 PM
Nathan, thank you so much for the kind words and the positive review! I'm glad I could help move things along for you. It was great working with you on your purchase, and I’m thrilled that everything came together in the end. If you ever need...
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It all worked out and we got the house we wanted
Reply from Jim Van Law
March 18th, 2025 01:55 PM
Short but sweet :) Thanks Lauren. Enjoy your new home, its beautiful.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender