Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Jon Izenbart - Northpointe Bank
Not only was there no communication, there was lack of determination and no will to actually help. Despite saying multiple times that we do not have family to ask to borrow money from we kept getting asked it then found out about calls made...
read more
Reply from Jon Izenbart - Northpointe Bank
May 30th, 2025 03:12 PM
Thank you for sharing your feedback with us. I’m sorry to hear that your experience didn't meet your expectations. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided....
read more
Not only was there no communication, there was lack of determination and no will to actually help. Despite saying multiple times that we do not have family to ask to borrow money from we kept getting asked it then found out about calls made...
read more
Reply from Owner
October 3rd, 2025 12:00 AM
Thank you for sharing your feedback with us. I’m sorry to hear that your experience didn't meet your expectations. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided....
read more
Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Nikki H
It was a seamless process and organized. we appreciated the convenience of being and to sign and view docs online.
Reply from Ed Napieralski
June 1st, 2025 04:58 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
for
Jon Izenbart - Northpointe Bank
Jon was so helpful through every step of the process. He made the entire home buying experience much easier and made us feel taken care of.
Reply from Jon Izenbart
June 1st, 2025 01:35 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
The process was
fast and efficient
Reply from Ryan Gummere
May 29th, 2025 11:04 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ryan was very helpful and answered every question we had during the process .
Reply from Ryan Gummere
May 29th, 2025 03:34 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
James Mahieu - Northpointe Bank has received a review with 5 star rating from Kevin J
Reply from Owner
May 21st, 2025 09:00 PM
Thank you very much Kevin!
James and David were both terrific and explained everything well and made the whole process super easy
Reply from James Mahieu - Northpointe Bank
May 21st, 2025 05:39 PM
I'm thrilled to hear that the process was seamless for you, Kevin. It was a pleasure working with you alongside David to ensure everything was clear and straightforward. Thank you for your kind words and choosing Northpointe Bank for your purchase....
read more
Zack Maurer and Cait Hodges prepared my loan quickly. The offer was accepted on 4/25/2025 and the sale was closed on 5/14/2025!. This was less than 3 weeks!
Reply from Zack Maurer
May 28th, 2025 03:27 AM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
821–830 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender