Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Jim and Jenn were caring, kind, compassionate, so knowledgeable, and always there when I had a question with a timely response. Closing is hard but they made it such a seamless process and I am so grateful. Absolutely wonderful people to work...
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Reply from Jim Van Law - Northpointe Bank
June 1st, 2025 05:32 PM
I'm thrilled to hear that your experience with us was seamless and that Jenn and I could assist you effectively throughout the process. Your kind words and recommendation mean a lot to us.
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Stu Wilson - Northpointe Bank
Stu was available at any time i needed a question answered. Made the whole loan process a cakewalk.
Reply from Stu Wilson
June 7th, 2025 09:47 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim was always available through text, email and phone calls whenever we had any questions or there were any updates. He work diligently to find the best loan plan for us as first time home owners. He showed that he cared about our particular...
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Reply from Owner
June 1st, 2025 02:32 PM
Thank you!
Jim was always available through text, email and phone calls whenever we had any questions or there were any updates. He work deligently to find the best loan plan for us as first time home owners. He showed that he cared about our particular...
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Reply from Jim Van Law - Northpointe Bank
May 31st, 2025 04:15 PM
It was my pleasure to assist you in finding the best loan plan for your needs. Thank you for your kind words and for acknowledging the efforts of my team and me. Enjoy your beautiful new home.
Jim and his team were professional, informative and patient during the entire process. We would high recommend them to anyone buying a home.
Reply from Jim Van Law
May 31st, 2025 04:16 PM
Thank you Priscilla! Very happy for you guys.
great communication and speedy process
Reply from Jim Van Law
May 31st, 2025 04:17 PM
Happy for you guys.
Ed was wonderful to work with! Extremely knowledgeable- helped us understand everything in simple Terms! Highly recommend!
Reply from Ed Napieralski
June 5th, 2025 12:38 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Personally Ed was a great guy all around who made this process so easy. I have and will continue to refer Ed to friends and family.
Reply from Ed Napieralski
June 5th, 2025 12:26 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ed and his team made the mortgage process very easy, streamlined, and were very communicative throughout. We never questioned any steps of the process because everything was spelled out for us and elaborated on when we did have questions. 10/10...
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Reply from Ed Napieralski
June 4th, 2025 10:22 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jim Van Law
Reply from Jim Van Law
May 31st, 2025 04:18 PM
Joe, you are a man of few words, but I do appreciate your review. Thanks
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender