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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • R
    Russ T
    Miramar Beach, FL
    Posted on June 12th, 2025 03:04 PM
    Great communication over the 3 year process of getting the loan
    Reply from James Mahieu - Northpointe Bank
    June 12th, 2025 03:43 PM
    Thank you Russ, it definitely took the developer longer than expected to get this condo built and ready for you but I think it will be worth the wait. It was a pleasure assisting you with your purchase at Northpointe Bank. Thank you for your...
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  • K
    Kyle D
    Wyoming, MI
    Posted on June 11th, 2025 09:10 PM
    Zack was extremely helpful with explaining the process and any details we found confusing. He also was very personable which made the process much easier.
    Reply from Zack Maurer
    June 18th, 2025 09:13 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • K
    Kyle
    Posted on June 11th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Kyle
    Reply from
    July 3rd, 2023 12:00 AM
    Kyle - Thank you for taking the time to leave us a review; we appreciate your feedback. Please provide any additional details regarding this review; we would be happy to look into it for you. We set a high standard for customer service and...
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  • Z
    Zachary D
    Kalamazoo, MI
    Posted on June 10th, 2025 02:51 PM
    It was very good
    Reply from Ed Napieralski
    June 17th, 2025 02:54 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • P
    Peter W
    Mishawaka, IN
    Posted on June 10th, 2025 01:42 PM
    Gto approvd and bought my house. Biggest factor is Mason did acknwelge someo of the hiccups (out of his control) and offrerd to review loan as rates go down and assit in any way possible in the future. I appreciate this and will use Northpointe...
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  • for
    Justin Veneklase - Northpointe Bank
    SFTP
    E
    Eric O
    Grand Rapids, MI
    Posted on June 10th, 2025 01:39 PM
    Justin was responsive, clear, and very helpful with any questions I had along the way. He did a good job explaining the AIO loan we got.
    Reply from Justin Veneklase
    June 17th, 2025 01:42 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • C
    Christopher S
    Mason, MI
    Posted on June 9th, 2025 12:08 AM
    Ryan was communicative and attentive, and able to provide loan options that suited our needs.
    Reply from Ryan Gummere
    June 16th, 2025 12:09 AM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • J
    Joshua J
    Potterville, MI
    Posted on June 8th, 2025 02:43 PM
    Mason and Cait were very easy to work with. They were very thorough and informative.
    Reply from Mason Maurer
    June 15th, 2025 02:46 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • K
    Kurtis V
    Las Vegas, NV
    Posted on June 8th, 2025 12:38 PM
    Great communication . Prompt response time. Mason was always available, even late into the evenings.
    Reply from Mason Maurer
    June 15th, 2025 12:39 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • K
    Kurtis V
    Posted on June 8th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Kurtis V
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender