Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Mason and the team were transparent, enthusiastic and genuine.I truly felt like they worked for us.We could not use traditional documentation for our loan, Mason really pulled through and went above and beyond what a typical bank would do.We...
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Reply from Mason Maurer
September 2nd, 2026 06:46 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Zach was great to work with. He answered all of the questions I had
Reply from Zack Maurer
August 31st, 2026 02:57 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jim and his team were super responsive and professional. Our Loan was processed and approved in record time. Jim was very courteous and always available to answer questions. I give him 5 stars and would recommend him again and again
Reply from Owner
August 22nd, 2026 02:41 PM
Ana, I appreciate your kind words and am happy to hear that you found our team responsive and professional. It's great to know that the loan process met your expectations. Thank you for your recommendation!
Jim and his team were extremely responsive and professional! They got our Loan approved in record time. I would definetely recommend him and use his services again in the future
Reply from Jim Van Law - Northpointe Bank
August 22nd, 2026 02:45 PM
Ana, I appreciate your kind words!! Your home is breathtaking. Congratulations.
Jim was amazing to work with! He was so patient and clarified all the questions we had as first time home buyers! Couldn't have imagined a better experience!
Reply from Jim Van Law - Northpointe Bank
August 21st, 2026 05:09 PM
Genny, I appreciate your kind words. It's great to know that my patience and clarification were helpful to you. Thank you for sharing your positive experience!
Zach and his team made the process of applying, getting pre-approved, and finalizing our loan super easy and convenient for us! He was great at communicating any updates, what they may have needed from us, and where we were in the process....
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Zach and his team made the procecss of applying, getting pre approved, and finalizing our loan super easy and convenient for us! He was great at communicating any updates, what they may have needed from us, and where we were in the process....
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Reply from Zach Emerson
August 27th, 2026 12:19 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Mason was wonderful to work with and super helpful. He made sure that we closed on our house on time. He went above and beyond for us.
Reply from Mason Maurer
August 26th, 2026 09:45 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Northpointe Bank - Grand Rapids
Mason and his entire team are amazing! From our first conversation we knew we were in good hands. They offered excellent guidance and communication throughout the entire process. I have already recommended several clients to Mason and will...
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Mason and his team were on top of everything, always available to answer questions and truly made the whole process as smooth as possible. Also, it is obvious that they genuinely care about their customers and what is best for them. We are...
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Reply from Mason Maurer
August 25th, 2026 04:16 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender