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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • T
    Timothy G
    Hopkins, MI
    Posted on September 1st, 2026 01:48 PM
    Zack and the team that worked on my loan was very knowledgeable and answered all my questions in a timely manner every thing was done in a professional manner and we were treated with kindness and respect thank you Zack and charissa.
    Reply from Zack Maurer
    September 8th, 2026 01:49 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    Jennifer R
    Huntington Station, NY
    Posted on August 31st, 2026 12:49 PM
    Jim, you made the process easy and answered all our questions in a timely manner
    Reply from Jim Van Law - Northpointe Bank
    September 2nd, 2026 01:17 PM
    Jennifer, I appreciate your kind words. I'm pleased that I could make the refinancing process smooth for you and address your questions promptly. If you need anything else, please feel free to reach out.
  • D
    Dalmonta A
    Mooresville, NC
    Posted on August 29th, 2026 02:35 PM
    James was great from start to finish. I have nothing bad to say about Team Mahieu.
    Reply from James Mahieu - Northpointe Bank
    August 29th, 2026 05:20 PM
    I'm pleased to know that you had a great experience from start to finish, Dalmonta. Thank you for your kind words about my team and me. Please dont hesitate to reach out if I can assist you with any of your further transaction needs too.
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    Northpointe Bank - Grand Rapids
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    J
    Julio C
    Posted on August 29th, 2026 12:22 PM
    Northpointe Bank - Grand Rapids has received a review with 5 star rating from Julio C
  • J
    Julio C
    Kentwood, MI
    Posted on August 29th, 2026 12:22 PM
    Great job keep it up. Really nice people to work with
    Reply from Mason Maurer
    September 7th, 2026 10:18 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • J
    Jose O M
    Posted on August 28th, 2026 03:01 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jose O M
    Reply from Owner
    August 29th, 2026 02:21 PM
    Jose, thank you for your 5 Star review. Enjoy your new home!
  • J
    Jose M
    Southampton, NY
    Posted on August 28th, 2026 03:01 PM
    Working with the financial institutions could be a bit frustrating because of the many factors involved.working with Jim , was such an amazing and Eze prosses . I am very happy to work with visionary individual and Jim. Is definitle one of...
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    Reply from Jim Van Law - Northpointe Bank
    August 28th, 2026 03:13 PM
    Jose, I appreciate your kind words and am pleased to hear that your experience felt smooth and straightforward. It's great to know that I could provide the support you needed during the process. Thank you for trusting me with your home purchase....
    read more
  • C
    Christopher R
    Huntington Station, NY
    Posted on August 28th, 2026 01:29 PM
    Jim was proactive, thorough and well informed
    Reply from Jim Van Law - Northpointe Bank
    August 28th, 2026 03:13 PM
    Chris, I appreciate your kind words. Hope you guys have a great rest of 2026.
  • C
    Cindy T
    Panama City, FL
    Posted on August 27th, 2026 04:20 PM
    easy to understand, made it simply, stayed in touch at every step of the way
    Reply from James Mahieu - Northpointe Bank
    August 27th, 2026 04:44 PM
    I'm pleased to hear that you found the process easy to understand, Cindy. Staying in touch and simplifying each step is something I always strive for. Thank you for your kind words and congratulations again on buying your new home!
  • E
    Elizabeth H
    Rockford, MI
    Posted on August 26th, 2026 12:26 AM
    Masons team is top notch!
    Reply from Mason Maurer
    September 2nd, 2026 09:35 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender