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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • N
    Nathan R
    Rockford, MI
    Posted on June 21st, 2025 04:17 PM
    Ed was knowledgeable, honest, and forthright. Very clear in his communication and follow through. Looking forward to working with Ed again in the future.
    Reply from Ed Napieralski
    June 28th, 2025 04:18 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • J
    Jeff G
    Posted on June 20th, 2025 01:00 PM
    This was not the first experience we have had with a lender, but it was the first time we have gone through the whole closing process, and Ed and his team felt much more “on our side” than the other banks. Working with Ed and his team was a...
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  • J
    Jeff G
    Grand Rapids, MI
    Posted on June 20th, 2025 12:56 PM
    Ed was extremely easy to talk to , meaning it was not only easy to get a hold of him, but he also has a great skill of conversation and encouragement during this stressful process.
    Reply from Ed Napieralski
    June 27th, 2025 01:04 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • J
    Jeremy R
    East Lansing, MI
    Posted on June 19th, 2025 02:57 PM
    Mason was a pleasure to work with! This is a unique product offering and it's clear he's an expert in the product and was extremely supportive throughout the process. I was excited to see that this product was an option through Northpointe...
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    Reply from Mason Maurer
    June 26th, 2025 03:01 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • F
    Falonne N
    Grand Rapids, MI
    Posted on June 19th, 2025 09:26 AM
    The process was tough but Ryan was very understanding and was cleary ansearing our questions in a way we can understand better.
    Reply from Ryan Gummere
    June 26th, 2025 09:27 AM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • P
    Paul M
    Posted on June 19th, 2025 12:00 AM
    The process was tough, but Ryan was very understanding and was Cleary answering our questions in a way we can understand better.
  • P
    Paul M
    Grand Rapids, MI
    Posted on June 18th, 2025 10:14 PM
    the frequent updates made our waiting easier. Thanks Ryan your assistant throughout the process
    Reply from Ryan Gummere
    June 25th, 2025 10:16 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • A
    Al R
    Posted on June 18th, 2025 05:17 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Al R
    Reply from Owner
    June 27th, 2025 08:28 PM
    Thank you Sir!!!
  • A
    Alejandro R
    North Babylon, NY
    Posted on June 18th, 2025 05:17 PM
    From the beginning Jim had our backs. Helped get out of a bad situation and helped us save some money. Huge help
    Reply from Jim Van Law - Northpointe Bank
    June 18th, 2025 05:28 PM
    Thank you for the kind words. I am so happy for you both!!!
  • for
    Stu Wilson - Northpointe Bank
    SFTP
    M
    Morgyn G
    Allegan, MI
    Posted on June 18th, 2025 04:29 PM
    Stu was very friend to work.
    Reply from Stu Wilson
    June 25th, 2025 04:34 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender