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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • for
    Jon Izenbart - Northpointe Bank
    SFTP
    M
    Marcus W
    Rockford, MI
    Posted on August 11th, 2025 06:45 PM
    Jon was the highlight of the experience.
    Reply from Jon Izenbart
    August 18th, 2025 06:47 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • L
    Leah S
    Panama City Beach, FL
    Posted on August 11th, 2025 01:09 PM
    Kept in touch and responded promptly
    Reply from James Mahieu - Northpointe Bank
    August 12th, 2025 01:29 PM
    I'm grateful for your feedback, Leah. Keeping in touch and responding promptly is a priority for me, so I'm glad to hear that it made a positive impact on your experience. It was a pleasure assisting you at Northpointe Bank. Thank you for taking...
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  • E
    Emily B
    Portage, MI
    Posted on August 11th, 2025 01:05 AM
    Mason was the best person on his team to communicate with, hands down! So easy, fast responses and loads of helpful knowledge about the mortgage process . I will definitely be recommending him to clients and friends, for sure!
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    Reply from Mason Maurer
    August 18th, 2025 01:06 AM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • E
    Emily B
    Posted on August 11th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Emily B
  • C
    Carl R
    East Lansing, MI
    Posted on August 5th, 2025 11:02 PM
    Zack and his team bent over backwards to get my loan approved. They had to overcome several obstacles but they found solutions when I didn't believe any existed. I will always trust Zack with my loan business
    Reply from Zack Maurer
    August 12th, 2025 11:03 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • M
    Madison R
    East Lansing, Michigan
    Posted on August 5th, 2025 03:49 PM
    Appreciate the understanding of our situation!
    Reply from Zach Emerson
    August 12th, 2025 03:50 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    Joshua M
    Wyoming, MI
    Posted on August 5th, 2025 01:08 PM
    Great experience
    Reply from Mason Maurer
    August 12th, 2025 01:10 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • D
    Dillon R
    East Lansing, Michigan
    Posted on August 5th, 2025 02:14 AM
    Zach delivered a quality experience with smooth communication, at-the-ready customer service, and deep knowledge. Made a first-time home buyer feel at ease, hard to find anyone better!
    Reply from Zach Emerson - Northpointe Bank
    October 31st, 2025 01:18 PM
    I'm glad to hear that your experience as a first-time home buyer was positive and reassuring. Providing smooth communication and being ready to assist are priorities of mine, and it's rewarding to know these efforts made a difference for you....
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  • D
    Delaney T
    Posted on August 5th, 2025 12:28 AM
    Jim was an absolute pleasure to work with. As first time home buyers we didn’t really know what to expect, but he always made sure to take the time to throughly explain everything to us and ensured that we were informed every step of the way....
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    Reply from Owner
    August 6th, 2025 11:46 AM
    Delaney, I'm truly appreciative of your kind words. It's wonderful to know that I could provide clarity and support as you navigated this process as first-time home buyers. I'm glad my industry experience was evident and helpful throughout....
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  • J
    Joshua M
    Posted on August 5th, 2025 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Joshua M
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender