Northpointe Bank - Grand Rapids's Cover Image
Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • B
    Bobbie W
    Harrietta, MI
    Posted on October 29th, 2025 07:19 PM
    We knew buying a home would be difficult after having a house fire. Ed and his team made it work. It was tough, but he never quit. He made it happen, and we are so thankful.
    Reply from Ed Napieralski
    November 5th, 2025 07:20 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • C
    Charles K
    Bath, MI
    Posted on October 29th, 2025 01:28 PM
    Zach was incredibly transparent throughout the entire process, always responding promptly to my questions and concerns. He’s not only an excellent loan officer but an even better person. Highly recommend!
    Reply from Zach Emerson - Northpointe Bank
    October 31st, 2025 01:12 PM
    I appreciate your kind words, Charles. It's great to hear that you felt the process was transparent and that I could promptly address your questions and concerns. Being a reliable loan officer and helpful person is important to me, and I'm...
    read more
  • D
    David C
    Amherst, NH
    Posted on October 29th, 2025 12:39 PM
    Jim Van Law and the entire Northpointe delivered as always!!! Professional, friendly and proactive. GREAT experience!
    Reply from Jim Van Law - Northpointe Bank
    October 29th, 2025 12:45 PM
    I'm grateful for your feedback, David. It’s great to hear that your experience with me and Northpointe was both professional and friendly. Thank you for trusting us with your home purchase!
  • C
    Charles K
    Posted on October 29th, 2025 12:00 AM
    Zach was incredibly transparent throughout the entire process, always responding promptly to my questions and concerns. He’s not only an excellent loan officer but an even better person. Highly recommend!
  • J
    Jim O
    Posted on October 27th, 2025 06:15 PM
    Highly recommended. Ed and team kept me well informed on all aspects. Got me into a great program for my house
  • J
    James O
    Rockford, MI
    Posted on October 27th, 2025 06:14 PM
    Ed and team were very pleasant to work with. Kept me well informed
    Reply from Ed Napieralski
    November 3rd, 2025 06:16 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • J
    Jesse W
    Sanford, MI
    Posted on October 27th, 2025 03:35 PM
    Zack made everything super easy and provided solutions that made this purchase possible. Highly recommended to anyone in the market for a new home.
    Reply from Zack Maurer
    November 3rd, 2025 03:37 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    Jesse W
    Posted on October 27th, 2025 12:00 AM
    Zack made everything super easy and provided solutions that made this purchase possible. Highly recommended to anyone in the market for a new home.
  • C
    Charles C
    East Grand Rapids, MI
    Posted on October 25th, 2025 06:31 PM
    Working with Ryan was a positive experience, he was professional, responsive, and made the mortgage process much smoother. However, the support team behind him was quite difficult to deal with. They repeatedly asked for the same documents,...
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    Reply from Ryan Gummere
    November 1st, 2025 06:31 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • W
    Wade D
    Lansing, MI
    Posted on October 25th, 2025 03:11 AM
    Zach is the man !!!!!!
    Reply from Zach Emerson - Northpointe Bank
    October 31st, 2025 01:27 PM
    I'm glad to hear you had a positive experience, Wade! It was a pleasure assisting you with your purchase. If you have any more questions or need further assistance, feel free to reach out anytime.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender