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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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5 Star
96%
4 Star
3%
3 Star
0%
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1 Star
1%
Reviews from Web
  • T
    Tyler S
    Grand Rapids, MI
    Posted on January 23rd, 2026 04:06 PM
    Super easy process from the start to the finish. Super smooth process, I never felt like in a rush or nervous about getting relevant documents over to close in time. Zach and team were very easy to work with.
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    Reply from Zach Emerson
    January 30th, 2026 04:07 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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    Thomas B
    Amherst, NH
    Posted on January 23rd, 2026 01:29 PM
    Thanks for working with us Jim!
    Reply from Jim Van Law - Northpointe Bank
    January 26th, 2026 03:46 PM
    Thomas. It was my pleasure to work with you, and I'm glad I could assist in the process. If you need anything in the future, feel free to reach out. Wishing you all the best in your new home!
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    Matthew F
    Grand Haven, MI
    Posted on January 22nd, 2026 07:54 PM
    Josh is very professional, informed, and patient . And built a great level of trust. I never felt like I was being sold a product or pushed into something . he made sure all my questions were amswered and went above and beyond to enaire i had...
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    Reply from Josh Schaendorf
    January 29th, 2026 07:55 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    Northpointe Bank - Grand Rapids
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    Brooke B
    Posted on January 21st, 2026 03:58 PM
    Zack was reasonable and personable. Made the process smooth and not as intimidating for a first time buyer.
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    Brooke B
    Grandville, MI
    Posted on January 21st, 2026 03:57 PM
    Zack was reasonable and personable. Made the process smooth and not as intimidating for a first time buyer.
    Reply from Zack Maurer
    January 28th, 2026 03:58 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    Ryan W
    Posted on January 21st, 2026 10:47 AM
    Mason was great to work with. His team is attentive and knowledgeable and walked us through the process with clarity and patience!
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    Ryan W
    Ada, MI
    Posted on January 21st, 2026 10:46 AM
    Felt like I could have a convo, ask questions, take my time with the decisions and process.
    Reply from Mason Maurer
    January 28th, 2026 03:49 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Peter D
    Morristown, TN
    Posted on January 20th, 2026 04:43 PM
    is a true professional and his guidance and experience to the whole process was priceless
    Reply from Jim Van Law
    January 26th, 2026 03:47 PM
    Pete, I'm glad to hear that you found my guidance valuable throughout the process. I take pride in offering a professional experience, and your feedback is greatly appreciated.
  • J
    Jennifer D
    Morristown, TN
    Posted on January 19th, 2026 08:05 PM
    We were purchasing a retirement home and Jim made a daunting process so much easier than we expected!
    Reply from Jim Van Law
    January 26th, 2026 03:47 PM
    Jen, I'm glad to hear that I could help simplify the purchase of your retirement home. It's important to me that the process feels manageable and smooth for you. Thank you for sharing your experience, and I hope you enjoy this next chapter!
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    Jacob D
    Posted on January 19th, 2026 01:04 AM
    Thank you Zach for helping me through the process of buying my first home! He was very helpful throughout the entire process.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender