Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jim was very patient and explained everything thoroughly. He was very quick to respond and to get our loan approved for closing. Highly recommend!
Reply from Jim VanLaw
August 14th, 2024 06:24 PM
Thank you for sharing your positive experience with Jim . We are thrilled to hear that he was able to provide you with the thorough and timely service that all our customers deserve. Knowing that you'd highly recommend our services is the best...
read more
Mason and Cait worked hard to process my loan, and went to bat for me when additional paper work was requested.
Jim is amazing! I’m a very anxious person, but he took the time to ensure I understood the loan process, beginning to end, and made himself available anytime I had question regarding. He was a pleasure to work with and I hope to continue working...
read more
Reply from Jim VanLaw
August 13th, 2024 07:31 PM
Thank you for your glowing review, Ansley! We're thrilled to hear that Jim made your refinance experience at Northpointe Bank less stressful and more understandable. His dedication to his clients is one of the many reasons why he is an invaluable...
read more
Zack was very helpful and very patient with all of us.
Jim was very quick and thorough in getting our loan approved. He and his admin Jenn walked us through the process with care and reviewed everything with us very well. We were very excited to experience such a smooth and quick process!! Highly...
read more
Reply from Jim VanLaw
August 13th, 2024 12:51 PM
Thank you, Billy, for your highly positive review. We're thrilled to hear that you had such a great experience with Jim, Jenn, and the entire Northpointe Bank team! It's wonderful to know that they were able to guide you through your loan approval...
read more
Ryan was extremely efficient throughout the entire transaction providing quick updates and answers to any questions
Ryan Gummere is ultimate bank statement loan expert. He offers the best creative mortgage solutions for self employed borrowers. We have used him for multiple transactions and can not recommend him enough!
Reply from Owner
October 3rd, 2025 12:00 AM
Thank you for your generous review Oneill. I'm so excited for you!
Being that it was a stressful time with closing I tried calling the loan officer for help answering questions, but was never successful throughout the process getting ahold of the person. Mason Maurer however was amazing, and took after-hour...
read more
for
Jon Izenbart - Northpointe Bank
Thank you!
Mason in particular was very communicativel, providing great personal support and willingness to clarify points even outside of work hours.
1151–1160 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender