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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • J
    Justin D
    Mishawaka, IN
    Posted on November 2nd, 2024 01:17 PM
    Mason Maurer at Northpointe bank made both my loan, and refinance process a lot easier than I expected. What initially felt super stressful, turned into really good experiences thanks to him. He took the time to explain all of the products...
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  • C
    Cara D
    Grand Rapids, MI
    Posted on November 1st, 2024 10:36 PM
    Zack was available, straightforward, responsive, and able to calm nerves when needed.
    Reply from Zack Maurer
    November 6th, 2024 02:35 PM
    Thank you Cara! So happy for you and Dennis. Enjoy the new home closer to family!
  • for
    Stu Wilson - Northpointe Bank
    SFTP
    W
    Warren F
    Merrill, MI
    Posted on November 1st, 2024 01:31 PM
    Stu and Daniel did a really great job guiding us through the process. They gave me options and help make important decisions explaining the impact different options would result in. They were really quick with responding to any questions and...
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  • B
    Brad K
    Sevierville, TN
    Posted on October 31st, 2024 05:17 PM
    We were kept well informed and lender was always available for questions.
  • K
    Karen S
    Okemos, MI
    Posted on October 30th, 2024 12:50 PM
    Mason is awesome. I always feel like he has my best interests at heart. I trust him to steer me well.
  • B
    Billie A
    Panama City Beach, FL
    Posted on October 29th, 2024 12:25 PM
    James was great! The loan and closing was seamless!
    Reply from James Mahieu
    October 29th, 2024 01:16 PM
    Thank you Billie, it was a pleasure working with you! Please dont hesitate to reach out should you have any additional questions regarding anything or if I can assist you with anything else. Congratulations again on purchasing your new condo!...
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  • K
    Kim N
    Posted on October 27th, 2024 12:21 PM
    Amazingly knowledgeable and dedicated to teaching and leading us through the process
    Reply from Owner
    December 2nd, 2024 06:34 PM
    Thank you for your feedback Kim! We appreciate your support.
  • K
    Kimberly N
    Grand Rapids, MI
    Posted on October 27th, 2024 12:19 PM
    Detailed explanations of my questions with quick response time.
    Reply from Ed Napieralski - Northpointe Bank
    March 27th, 2025 01:52 PM
    I'm glad to hear that you found the explanations detailed and the response time quick. It was a pleasure assisting you with your refinance process. Thank you for your positive feedback.
  • E
    Elliott P
    Posted on October 25th, 2024 04:51 AM
    10 out of 10 experience! Very knowledgeable and quick to respond to all of the questions I had. Excited to use Zach again in the future.
    Reply from Zach Emerson - Northpointe Bank
    October 31st, 2025 01:25 PM
    It's great to hear about your positive experience, Elliott. It's great to know that my responses and knowledge met your expectations. I'm looking forward to assisting you again whenever you need. Thank you for your kind words!
  • K
    Kyle M
    Grand Rapids, MI
    Posted on October 22nd, 2024 12:33 PM
    Went very smoothly.
    Reply from Zack Maurer
    November 6th, 2024 02:34 PM
    Thank you Kyle! Glad to help and best of luck in the new home!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender