

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Mason Maurer at Northpointe bank made both my loan, and refinance process a lot easier than I expected. What initially felt super stressful, turned into really good experiences thanks to him. He took the time to explain all of the products...
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Zack was available, straightforward, responsive, and able to calm nerves when needed.
Reply from Zack Maurer
November 6th, 2024 02:35 PM
Thank you Cara! So happy for you and Dennis. Enjoy the new home closer to family!
Stu and Daniel did a really great job guiding us through the process. They gave me options and help make important decisions explaining the impact different options would result in. They were really quick with responding to any questions and...
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We were kept well informed and lender was always available for questions.
Mason is awesome. I always feel like he has my best interests at heart. I trust him to steer me well.
James was great! The loan and closing was seamless!
Reply from James Mahieu
October 29th, 2024 01:16 PM
Thank you Billie, it was a pleasure working with you! Please dont hesitate to reach out should you have any additional questions regarding anything or if I can assist you with anything else. Congratulations again on purchasing your new condo!...
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Amazingly knowledgeable and dedicated to teaching and leading us through the process
Reply from Owner
December 2nd, 2024 06:34 PM
Thank you for your feedback Kim! We appreciate your support.
Detailed explanations of my questions with quick response time.
Reply from Ed Napieralski - Northpointe Bank
March 27th, 2025 01:52 PM
I'm glad to hear that you found the explanations detailed and the response time quick. It was a pleasure assisting you with your refinance process. Thank you for your positive feedback.
10 out of 10 experience! Very knowledgeable and quick to respond to all of the questions I had. Excited to use Zach again in the future.
Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:25 PM
It's great to hear about your positive experience, Elliott. It's great to know that my responses and knowledge met your expectations. I'm looking forward to assisting you again whenever you need. Thank you for your kind words!
Went very smoothly.
Reply from Zack Maurer
November 6th, 2024 02:34 PM
Thank you Kyle! Glad to help and best of luck in the new home!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender