First Federal Bank, Overland Park, KS

John kept us well informed throughout the entire process and notified us of rate changes along with associated incentives. Thank you, John, for the great customer experience!

The process was well organized, moved fast, and communication was great. The portal was easy to use and efficient. Mike also helped me explore a path to get a waiver from the VA to help me close on time and have flexibility for an upcoming...

Vic always picked up the phone and was able to go the extra mile to overcome any hurdle or hiccup that would arise throughout the process, ultimately he had my best interest in mind and worked hard to close our loan, and offered the best rate...

Robb was very helpful through the whole process. If we had questions he answered them right away, even at times that most people aren't available. I could go on and on. He was great to work with and I would recommend him to anyone.

The last minute collection of documents that were absolutely new to us were ridiculous, even up to 5 minutes before we were supposed to close you're underwriters are a nightmare? I would describe it as a yo.You're approved.Wait a minute, I...

Ryan was always available and guided us through out the process and he was kind enough to answer all the queries which we had since we were first time home buyers.

Dan Reynoldson has been my best experience in home buying process so far.He keeps himself always available and highly responsive. His very kind and professional personality certainly made me to borrow loan from First federal bank instead of...

Loan came down to the wire. Despite starting 45 days prior, we had to call 5+ times the day before close to ensure the loan was completed on time. Continually requested additional documentation they could have requested at the beginning, each...

I was very anxious with my first home purchase and all the overwhelming details that come with it. Brooke really helped with breaking down the confusing steps and reassuring me when it came to the nerve-wracking stuff. She made the whole experience...

Working with Vic was awesome - from start to finish he walked me through the mortgage process. The rates were competitive and he was always upfront explaining any other fees and closing costs so there were no surprises. Most importantly he...