

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Amazing! We reached out to Jennifer very last minute, with only three weeks to close. NotOnly did she get us closed within two weeks of first speaking, but she also set us up with a rate significantly lower than any we received from other lenders....
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Hi Abigail, I'm thrilled to hear about your positive experience! It was a pleasure to assist you, especially under such tight deadlines. I'm glad I could provide you with a competitive rate and efficient service. I appreciate your recommendation...
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We failed to close on our closing date costing my wife and I over $1500 in extra costs to include hotel bills and eating out when we had no place to live. This was because the final appraisal inspection was not SCHEDULED in a timely manner....
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Mike was good. The overall process with getting approved seemed to be left to last minute and then tense and rushed. As I understand, the issue was not necessarily his fault as the volume of mortgages was high and things got clogged up in underwriting....
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Jill and congrats on the new home! We appreciated your patience during the process.
Jeff was quick with his responses, helpful in answering all our questions, and gave us the best financial options for our family.
This is my second mortgage originated by Matt, and first with first financial. He has promised exactly what was delivered both times with no hiccups. Thank you.
Brooke is so easy to work with. She is very responsive and kind.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Vincent. It was a pleasure helping you and Cristine these past few years. Reach out to me when you need me.
Jennifer made the purchasing process a very stream lined process.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I appreciate your feedback, Nicholaus! It's wonderful to hear that you found the purchasing process to be streamlined. At First Federal Bank, we always aim to provide efficient and satisfactory service. Thanks for your 4.5-star rating, it means...
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Robb was extremely helpful and worked hard to help me respond to documentation requests quickly.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Ronald. I always strive to make the documentation process as smooth as possible for my clients. Hearing that you felt this was successful is great news. Thank you for taking the time to share your experience and for rating us 5 stars.
Jeff was extremely easy to work with and was able to answer all my questions in a timely and efficient manner. He kept us updated on progress throughout the entire process leading to a smooth closing
Very straightforward process throughout! No issues during the entire loan process
Reply from John OGorman
September 12th, 2026 12:23 AM
Thanks for the kind words.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.