

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Robb did an awesome job with our VA loan. He worked to get us a great rate and was fast to act at every point in the process. He knew all the details for the VA loan process and made sure everything went smoothly. He was always available by...
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Reply from Owner
February 3rd, 2025 12:00 AM
Thank you both for the opportunity to help you with your VA loan. - Robb
From start to finish Robb's expertise was EXPEDIENT, PROFESSIONAL AND THOROUGH!! Thank you Robb!!!
Reply from Robb Walter
September 12th, 2026 12:25 AM
Carrie and Steve, you two were awesome to work with. Thanks so much for the opportunity to help. I hope you enjoy the new place! - Robb
Jennifer was a pleasure to work with from start to finish. She got us the best rate possible and made sure we closed on time!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I appreciate your kind words, Ryan! It was a pleasure working with you too. I'm thrilled to hear that you are satisfied with the mortgage rate we secured and the timely closure. At First Federal Bank, we always strive to provide the best experience...
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Jeff is awesome - super responsive, knowledgable, and helpful! He also was very informative regarding VA Loans in particular and answered all my questions thoroughly and promptly! Would absolutely recommend him without reservation to anyone...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear such good feedback, Emily! It was truly a pleasure assisting you with your VA Loan, and I'm glad I could provide the information you needed. Your recommendation means a lot to me and the team at First Federal Bank. If you...
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Straight forward, was able to answer all my questions as a first time home buyer.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm pleased to hear that you found the home buying process straightforward with me, Aaron. Your positive experience is exactly what we strive for at First Federal Bank. I'm glad I was able to answer all your questions and guide you through...
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There was instances of communication from Jennifer that lacked clarity. During underwriting, compiling specific asks from Jennifer didn’t make the cut in underwriting and required re-work on my end as a client. When challenging Jennifer she...
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So easy to work with!!
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm thrilled to hear that you found working with me to be such a smooth process, Ryan. It's always my goal to make banking with First Federal Bank as easy and convenient as possible for our customers. Thanks for the 5-star review, it's greatly...
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Matt was helpful and quick to reply.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thanks for the kind words, Sandi! I'm glad to hear that you had a positive experience with me at First Federal Bank. It's always my goal to provide prompt and useful service, so I'm pleased to hear that came across. Your feedback is valuable...
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Vic was honest and straightforward, easy to work with and got the best rate
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Hi Rachel, Thank you for the fantastic review! I'm glad to hear that you found our process to be honest and straightforward. It was my pleasure to help you get the best rate. If you have any more financial needs in the future, don't hesitate...
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Everything waits until Closing Day to get resolved. I sent emails 6 weeks prior to the closing calling out items that needed attention. They weren't. The final documents from 1st Federal had conflicting calculations in them. Your documents!!!!...
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Reply from Michael Zerr
September 19th, 2024 01:27 PM
Thank you for taking the time to share your feedback, James. We're sorry to hear about the issues you experienced during the closing process. We understand how frustrating it can be when things don't go as expected, especially with such important...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.