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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • P
    Philip J B
    Woodbridge, VA
    Posted on September 15th, 2024 05:30 AM
    Brian and his team were great. They were helpful and timely with our questions or issues. They anticipated issues for us, too. They were great at communicating with us. They got us what we needed when we needed it. They got us a great rate...
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    Reply from Brian Thomas
    September 12th, 2026 12:18 AM
    Hi Philip, I'm thrilled to hear you had such a positive experience with my team and me at First Federal Bank. We always strive to provide high-quality service and quick responses to all client questions or concerns. It's great to know we were...
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  • W
    William M
    Cocoa, FL
    Posted on September 15th, 2024 05:18 AM
    Great communications and an awesome rate.
    Reply from Matt Hering
    September 12th, 2026 12:26 AM
    I'm thrilled to hear that you had such a positive experience, William! Communication is a cornerstone of our service at First Federal Bank, so it's great to know that this aspect stood out for you. We always strive to offer competitive rates...
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  • T
    Tommy L B
    Jonesborough, TN
    Posted on September 14th, 2024 08:00 PM
    Easy process and good communication
    Reply from Scott Austin
    September 12th, 2026 12:22 AM
    I'm thrilled to hear that you found our process easy and communication strong, Tommy. Your feedback is invaluable and makes all the work we put in worthwhile. Feeling appreciated and receiving such a high rating from you is a fantastic reward!...
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  • A
    Arvin E
    San Leandro, CA
    Posted on September 14th, 2024 12:02 PM
    Very quick to respond. All questions answered. Very good support for example talking with the seller's agent to ensure them about closing time.
    Reply from Mike Coughlin
    September 12th, 2026 12:16 AM
    I'm thrilled to hear that you had such a positive experience, Arvin! It was a pleasure working with you, and I'm glad that I could provide the support you needed, ensuring clear communication with the seller's agent regarding the closing time....
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  • M
    Michael T
    Apex, NC
    Posted on September 13th, 2024 01:17 PM
    Jennifer was always available to answer my questions and assist me in the process. It was fast and smooth. Thanks!
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    Hi Michael, I really appreciate your kind words and the 5-star rating! I'm thrilled to hear that the process was fast and smooth for you - that's always what I aim for. If you have any other questions in the future, remember I'm just a phone...
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  • H
    Heather P
    Berthoud, CO
    Posted on September 13th, 2024 12:46 PM
    Jennifer and her entire team were very helpful and I especially loved the videos outlining the details at each stage. And the rates are better than any other institution. Very happy!
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    I'm absolutely thrilled to hear that you found our team and the educational videos helpful, Heather! It's always my goal to provide the best possible service and competitive rates at First Federal Bank. Your feedback is extremely valuable and...
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  • S
    Steven F R
    Garrison, ND
    Posted on September 12th, 2024 10:21 PM
    Jayme was super nice and taught me things with my phone I didn’t know was possible. I would recommend her to all my friends and family
    Reply from Jayme Renner
    September 12th, 2026 12:19 AM
    Thank you so much for your kind words, Steven. I'm thrilled to hear that you had a positive experience learning new things about your phone. It was my pleasure to assist you. Please don't hesitate to reach out if you have any more questions...
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  • M
    Michael G G
    Long Beach, CA
    Posted on September 12th, 2024 07:03 PM
    Farrell didn’t play any games. He gave us the best rate right away and backed it up with excellent service.
    Reply from Farrell Bowden #459148
    September 12th, 2026 12:17 AM
    Thank you, Michael, for the outstanding review and the perfect 5-star rating. I'm thrilled to hear that you appreciated our straightforward approach at First Federal Bank and the service you received. It was a pleasure to work with you, and...
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  • A
    Anthony G U
    Grayson, GA
    Posted on September 12th, 2024 01:11 PM
    Tadd was amazing to work with. Made the whole process easy with keeping me up to date on what was needed.
    Reply from Tadd Howard
    September 12th, 2026 12:26 AM
    I'm thrilled to hear that you found the process easy, Anthony. Keeping my clients informed is something I prioritize, so it's great to know that was helpful for you. I enjoyed working with you as well. Should you need any assistance in the...
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  • J
    John G T
    Alamogordo, NM
    Posted on September 12th, 2024 06:30 AM
    Would have been great if there were more & clear communications during mid stages of the process. We did not know if process was working or not and if we were going to close on schedule until last couple of days.
    Reply from Michael Zerr
    September 19th, 2024 01:27 PM
    Thank you for your feedback, John. We understand the importance of regular, clear communication throughout the process. Your feedback will help us monitor and improve our communication strategies. Jeff Palmer and the team at First Federal Bank...
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  • 3871–3880 of 14148
    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.