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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • K
    Karlea N G
    Wichita, KS
    Posted on April 5th, 2025 05:23 PM
    Michelle was great at communicating and made this such an easy process!
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I'm thrilled to hear that you found the process easy and that my communication was helpful. It was a pleasure assisting you, Karlea, and thank you for your kind words.
  • M
    Michael J V
    Franklin, TN
    Posted on April 5th, 2025 01:04 PM
    Jayme is very responsive and attentive to her client's questions and concerns . She made the refi process a breeze .
    Reply from Jayme Renner
    September 12th, 2026 12:19 AM
    I'm thrilled to hear that you found the refinancing process smooth and easy. It was a pleasure to address your questions and concerns promptly. Thank you for your kind words, Michael.
  • A
    Alejandro I
    Miami, FL
    Posted on April 5th, 2025 12:36 PM
    Responsiveness, professionalism, kindness
    Reply from Vic DeSantis
    September 12th, 2026 12:24 AM
    I'm thrilled to hear that you appreciated the responsiveness, professionalism, and kindness during your experience. It was a pleasure assisting you, and I look forward to serving you again in the future.
  • H
    Holly W
    Kansas City, MO
    Posted on April 5th, 2025 12:03 PM
    Very timely with emails no matter what time of day and super helpful!
    Reply from Robb Walter
    September 12th, 2026 12:25 AM
    I'm glad to hear that you found my email communication timely and helpful. It was a pleasure assisting you, and I appreciate your feedback. Thank you for choosing First Federal Bank.
  • D
    Danny L
    King George, VA
    Posted on April 4th, 2025 05:12 PM
    Matt's and Ellen's professionalism and available to answer questions.
    Reply from Matt Hering
    September 12th, 2026 12:26 AM
    I'm glad to hear that both Ellen and I were able to assist you with professionalism and availability. If you have any more questions or need further assistance, please feel free to reach out. Thank you for your feedback.
  • K
    Koby A P
    Mustang, OK
    Posted on April 4th, 2025 02:25 PM
    Just a great experience!
    Reply from Jayme Renner
    September 12th, 2026 12:19 AM
    I'm thrilled to hear that you had a great experience, Koby. It was a pleasure assisting you at First Federal Bank. Thank you for your positive feedback!
  • J
    Jordan J
    Rio Rancho, NM
    Posted on April 4th, 2025 01:34 PM
    Brooke answered my calls and emails promptly. She was very pleasant and helpful from the very first interaction. What a great experience!
    Reply from Brooke Phun
    September 12th, 2026 12:26 AM
    I'm thrilled to hear that you had a great experience, Jordan. Your kind words about my responsiveness and helpfulness mean a lot to me. It was a pleasure assisting you with your needs at First Federal Bank. Thank you for your feedback!
  • E
    Elise S
    Port Angeles, WA
    Posted on April 4th, 2025 01:16 PM
    Matt and his team were very professional, responded to questions quickly, were knowledgeable and very pleasant to work with. Matt paid close attention to detail and worked hard to protect my interests.
    Reply from Matt Hering
    September 12th, 2026 12:26 AM
    I'm delighted to hear that you found our team professional and responsive. It was a pleasure working with you, and I'm glad we could protect your interests effectively. Thank you for your kind words and for choosing First Federal Bank.
  • Encompass
    M
    Millicent D H
    Louisville, KY
    Posted on April 4th, 2025 12:49 PM
    He made everything so easy and smooth only difficulty
    Reply from Greg Fox
    September 12th, 2026 12:22 AM
    I'm glad to hear that the process was easy and smooth for you. If there's any difficulty you experienced that you'd like to discuss further, please let me know. Your satisfaction is important to me.
  • Encompass
    F
    Frank G C
    Louisville, KY
    Posted on April 4th, 2025 12:48 PM
    way he constantly kept me updated on the rates and making sure he got me locked in at the best rate
    Reply from Greg Fox
    September 12th, 2026 12:22 AM
    I'm glad that my efforts to keep you updated and secure the best rate were helpful. It was a pleasure assisting you with your mortgage needs. Thank you for your positive feedback.
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.