

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Michelle was great at communicating and made this such an easy process!
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that you found the process easy and that my communication was helpful. It was a pleasure assisting you, Karlea, and thank you for your kind words.
Jayme is very responsive and attentive to her client's questions and concerns . She made the refi process a breeze .
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm thrilled to hear that you found the refinancing process smooth and easy. It was a pleasure to address your questions and concerns promptly. Thank you for your kind words, Michael.
Responsiveness, professionalism, kindness
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm thrilled to hear that you appreciated the responsiveness, professionalism, and kindness during your experience. It was a pleasure assisting you, and I look forward to serving you again in the future.
Very timely with emails no matter what time of day and super helpful!
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that you found my email communication timely and helpful. It was a pleasure assisting you, and I appreciate your feedback. Thank you for choosing First Federal Bank.
Matt's and Ellen's professionalism and available to answer questions.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that both Ellen and I were able to assist you with professionalism and availability. If you have any more questions or need further assistance, please feel free to reach out. Thank you for your feedback.
Just a great experience!
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm thrilled to hear that you had a great experience, Koby. It was a pleasure assisting you at First Federal Bank. Thank you for your positive feedback!
Brooke answered my calls and emails promptly. She was very pleasant and helpful from the very first interaction. What a great experience!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that you had a great experience, Jordan. Your kind words about my responsiveness and helpfulness mean a lot to me. It was a pleasure assisting you with your needs at First Federal Bank. Thank you for your feedback!
Matt and his team were very professional, responded to questions quickly, were knowledgeable and very pleasant to work with. Matt paid close attention to detail and worked hard to protect my interests.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm delighted to hear that you found our team professional and responsive. It was a pleasure working with you, and I'm glad we could protect your interests effectively. Thank you for your kind words and for choosing First Federal Bank.
He made everything so easy and smooth only difficulty
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm glad to hear that the process was easy and smooth for you. If there's any difficulty you experienced that you'd like to discuss further, please let me know. Your satisfaction is important to me.
way he constantly kept me updated on the rates and making sure he got me locked in at the best rate
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm glad that my efforts to keep you updated and secure the best rate were helpful. It was a pleasure assisting you with your mortgage needs. Thank you for your positive feedback.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.