First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Shana made everything easier for us. She responded quickly in all our communications . it was smooth process.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm happy to hear that the process was smooth for you and that I could assist effectively. Communication is important, and I'm glad to know that you experienced that! Your feedback is greatly appreciated, and I'm glad I could help make everything...
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While Jennifer was good during the sales process and explaining the rates and different scenarios, once we were past that is when things broke down. There appeared to be very limited communication between Jennifer, the underwriter and the rest...
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It was not communicated to me that there was only a one-time rate "float". I had to reach out to Patrick when the rates decreased to request my current rate be decreased (he didn't reach out to me). Process took several weeks longer than I...
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Jennifer and her team were helpful and easy to communicate with. she helped us lock in a great rate and made the whole experience stress-free.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you found the process stress-free and that we were able to help you secure a great rate. It was a pleasure working with you, and I appreciate your kind words about our team's efforts.
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Awesome to work with. Made everything easy as a first time home buyer!
Reply from Scott Austin
September 12th, 2026 12:22 AM
Thanks Cole! It was great working with you and congrats on your new home.
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Robb was extremely easy to work with and got the job done! Will definitely use again in the future. Robb was extremely easy to work with and got the job done! Will definitely use again in the future.
Reply from Owner
May 30th, 2025 12:00 AM
Jeff, thanks for the opportunity to help you out! - Robb
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Good communication
Reply from JR Mills
September 12th, 2026 12:28 AM
Thank you, Lauren, for highlighting the communication during your experience with First Federal Bank. I am glad to have been able to assist you effectively. If there is anything else I can do for you, please feel free to reach out.
Best rates
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Joshua, for your feedback. I'm glad to know that you found our rates favorable. If you need any further assistance or have questions, please feel free to reach out. Thank you for your business!
Bery informative and responsive
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm pleased to hear that you found the information provided helpful and that I was able to respond promptly. Thank you for your kind words, Rachel.
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the communication and ease of it all!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that the communication and process went smoothly for you. It was a pleasure assisting you, and I appreciate your positive feedback.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.