First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jennifer was a real pleasure to work with and made the whole process so smooth and easy!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you found the process smooth and easy, Arthur. It was a real pleasure working with you. Thank you for your kind words!
We had a great experience
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that you had a great experience, Jacqueline. It was a pleasure assisting you, and I appreciate your feedback. If there's anything more I can do for you, please feel free to reach out.
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Always a pleasure, helped us so many times.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that I've been able to assist you on multiple occasions. It has always been a pleasure working with you, Michael. Thank you for your kind words and for choosing First Federal Bank.
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It was a great deal. He and his team had me understand the goings of the real estate sales. I am grateful for that.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that you had a positive experience and that we could assist you in understanding the real estate sales process. It was a pleasure working with you, and I appreciate your feedback.
Crystal is professional, articulate, and knowledgeable. I enjoyed working with her.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm thrilled to hear that you enjoyed working with me, Jennifer. Thank you for your kind words about my professionalism and knowledge. It was a pleasure assisting you at First Federal Bank.
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Easy and I got a great deal. Matt stuck it out with me through my job change and we kept the rate we locked in. Thanks!
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you found the process easy and that you secured a great deal. It was a pleasure working with you through the job change and maintaining the locked rate. Thank you for your kind words!
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Combination of great communication and swift responses
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm thrilled to hear that you appreciated the communication and swift responses during your experience. It was a pleasure working with you, and I'm glad to have met your expectations. Thank you for your kind words.
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Robb was very quick to get answers and made closing on my new home quick and easy. Any questions I had were answered and I was always in the loop as to where my loan stood.
Reply from Owner
May 30th, 2025 12:00 AM
Ryan, enjoy the new home! - Robb
Communication was spotty at best. As a co-borrower, I rarely recieved the same communications that my partner recieved. Sometimes we would both get the emails, but she recieved a whole lot that never made it my way. I basically had to rely...
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Reply from Michael Zerr
June 11th, 2025 12:55 PM
Thank you for sharing your experience, Gregory. We apologize for the issues you faced with communication during the process. Ensuring clear and consistent communication with all parties involved is important to us. We appreciate your feedback...
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Mike was great to work with. He explained the process in detail and was always available to answer questions .
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats on the new home Diana! It was a pleasure working with you. Thank you for your business!
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.