First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Worked with Dan perviously and hr has always been professional and willto go the extra mile to help his customers
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I'm glad to hear about your positive experience, Thomas. It's always a pleasure to go the extra mile for our customers. Thank you for your kind words and continued trust in my services at First Federal Bank.
This is 3rd time I have worked with Jennifer Batterton and everytime she and her team have made the mortgage process effortless. Would highly recommend
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that your mortgage process was seamless each time. It was a pleasure assisting you again, and I greatly appreciate your recommendation.
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brian was SUPER helpful in the beginning of the process and was incredibly prompt in his response time as we navigated home buying . I was blown away and was so relieved to have such a helpful lender on my side - once under contract everything...
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Reply from Michael Zerr
June 11th, 2025 12:54 PM
We appreciate your feedback, Melani. It's great to hear that Brian was initially very helpful and responsive during the early stages of your home-buying process. We regret that your experience did not remain consistent and acknowledge the issues...
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Scott was easy to deal with. He utilized techniology to maximize our interaction and the transaction went smoothly.
Reply from Scott Austin
September 12th, 2026 12:22 AM
Hey Mike! I am happy everything went right to plan for you and you had a positive experience. If you have any questions in the future don't hesitate to reach out!
Easy to talk to and ask questions. Did a great job.
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I'm glad to hear that you found it easy to communicate and ask questions, David. It was a pleasure working with you, and I'm pleased that you are satisfied with the job we did. Thank you for your feedback!
Although I worked with a different lender for the first half of the process, Dan picked up seamlessly where the other lender left off. I would recommend first federal bank and Dan to anyone buying their first home like me, or even anyone in...
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Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I'm thrilled to hear that your home-buying process went smoothly. It was a pleasure to assist you, and I appreciate your recommendation for both First Federal Bank and myself. Thank you for your kind words about the seamless transition and...
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more advance notice on items that needed to be resolved for closing
Reply from Michael Zerr
June 11th, 2025 12:54 PM
We appreciate your feedback, Kimberly. We understand the importance of timely communication, especially concerning closing items. Your insights are valuable, and we will work on improving our process to ensure better advance notice in the future....
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was very nervous about the buying a house experience. Mike walked us through everything and answered every question and made it so easy and stress-free.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm thrilled to hear that I could help make your home buying experience easy and stress-free. It was a pleasure to assist you and address all your questions. Thank you for your kind words and trust in First Federal Bank.
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Clearer communication could have prevented issues. Being asked for the same documents multiple times was an inconvenience.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I appreciate your feedback, Blake. I apologize for any inconvenience caused by the repeated document requests. Clear communication is important, and I will ensure to address these issues to improve our service. Thank you for bringing this to...
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2nd time doing business with Jeff and his team! As always, great working with them and happy with the service! Looking forward to working with Jeff again
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear that you had another great experience working with us. It's always a pleasure assisting you, and I look forward to continuing our successful partnership in the future. Thank you for your trust and support!
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.