

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Consistent communication, very friendly and helpful . I didn't feel like I was being sold anything or forced to do one thing over the other. He explained everything and worked To get me the best outcome.
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm grateful for your feedback, John. I'm pleased that you found the communication consistent and my approach both friendly and helpful. It's important to me that you never feel pressured in your decisions and that everything is explained clearly....
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This is the 2nd time we have hired Tadd as our loan officer. Tadd has made the transactions less stressful. We purchased a home the first time. Recently, we refinanced. Both times, Tadd explained the entire process to us. We definitely recommend...
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The underwriter helper was worthless and unorganized. We complained many times
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm sorry to hear about the difficulties you faced with the underwriter's assistance, Robert. It's frustrating when these challenges arise, and I appreciate your patience through the process. If there's anything specific you'd like to discuss...
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Jeff was honest, straight forward, and responsive to any questions I had throughout the process.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Michael, thank you for taking the time to share your feedback. I'm glad to hear that you found my approach honest and straightforward. Being responsive to your questions and ensuring a clear, smooth process is important to me. If there's ever...
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The communication was awesome
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm glad to hear that you found the communication awesome, Gregory. Keeping things clear and straightforward is something I really prioritize. If there's ever anything else you need or any questions you have, feel free to reach out to me anytime....
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Great communications and patience.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your kind words, Andrew. I'm glad to hear that the communication and patience met your expectations. It's important to me that you feel supported throughout the process. Thank you for sharing your experience!
Jayme's professionalism, knowledge and responsiveness.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Thank you, Abigail, for highlighting my professionalism, knowledge, and responsiveness. I'm committed to providing the best possible service, and I'm grateful for your positive feedback. If there's anything more you need or any questions you...
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Great communication. Direct and straightforward. Rate was accurate and never changed for x or y reason.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Thank you for sharing your feedback, Bradley. I'm pleased to know that you appreciated the direct and straightforward communication. It's important to me that everything is as transparent as possible, including rates. If you have any further...
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I've had multiple closings with Jeff and he is all around great to work with.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for your kind words, Brad. It's wonderful to hear that each of your closings ran smoothly. I always strive to provide a positive experience, and I'm glad I've been able to achieve that in our work together. If you ever need assistance...
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First time homebuyer and shopped around with multiple lenders, ended up with Jeff. The whole process very smooth and streamlined with Jeff. Would recommend 10/10.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.